Summary
Work History
Education
Skills
Timeline
Generic

Terra Joyner

Cincinnati,OH

Summary

Dynamic Juvenile Correctional Officer with a proven track record at Hamilton County Juvenile Court, excelling in crisis intervention and relationship building. Leveraged exceptional communication skills to foster rehabilitation, while implementing effective behavior modification techniques that significantly reduced rule-breaking incidents. Committed to maintaining safety and security through diligent monitoring and thorough documentation.

Work History

Juvenile Correctional Officer

Hamilton County Juvenile Court
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
  • Ensured adherence to facility policies and procedures, maintaining a high standard of professionalism at all times.
  • Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
  • Improved facility safety by conducting thorough and consistent security checks.
  • Maintained open lines of communication with family members regarding resident progress or concerns throughout their stay at the facility.
  • Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
  • Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
  • Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
  • Supervised youth's daily activities for school, meals, and recreation time.
  • Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
  • Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
  • Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
  • Facilitated group sessions focused on life skills development, promoting personal growth among offenders.
  • Led recreational activities that fostered teamwork, communication skills, and physical fitness among residents.
  • Assisted in the development of individualized treatment plans tailored to each offender''s needs and progress.
  • Provided necessary support for educational programs, ensuring access to academic resources for all residents.
  • Supported vocational training programs aimed at preparing residents for successful reintegration into society upon release.
  • Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
  • Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
  • Collaborated with multidisciplinary teams for comprehensive case management and offender assessment.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Completed incident reports when disorder or violence occurs.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
  • Supervised Number inmates during mealtime and recreational time.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Conducted security checks of inmates and living areas.
  • Supervised inmates during meals, recreation and other activities.
  • Documented inmate behavior and activities in logbooks.
  • Assisted in intake and release of inmates.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Investigated and responded to incidents of inmate misconduct.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.

Medical Assistant

Talbert House
2020 - 2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.

Education

Aiken High School
Cincinnati, OH
05.2012

Skills

  • Patience and empathy
  • Youth counseling
  • Restraint techniques
  • Professional boundaries
  • De-escalation techniques
  • Mental health training
  • First aid and CPR
  • Exceptional oral communication skills
  • Physical fitness
  • Admissions processes
  • Self-defense training
  • Training delivery
  • Educational support
  • Facility operations
  • Vocational training
  • Type program proficiency
  • Detainee guidance
  • Restraining techniques
  • Exceptional written communication skills
  • Interactions concepts
  • Restraining methods
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Safety and security
  • Excellent communication
  • Correctional facility procedures
  • Organizational skills
  • Active listening
  • Effective communication
  • Safety and security enforcement
  • Adaptability and flexibility
  • Conflict resolution skills
  • Mental health awareness
  • Cell inspections
  • Relationship building
  • Booking procedures
  • Team coordination
  • Incident investigation
  • Self-defense techniques
  • Documentation skills

Timeline

Juvenile Correctional Officer

Hamilton County Juvenile Court

Medical Assistant

Talbert House
2020 - 2023

Aiken High School
Terra Joyner