Terra Komiyama
Honolulu
Summary
Passionate customer-service professional with extensive experience as a hairstylist, delivering personalized care to clients from diverse cultural backgrounds. Fluent in Japanese and experienced in adapting to various international work environments, including the United States, Japan, China, and Hong Kong. Strong ability to anticipate client needs, communicate clearly, and remain calm under pressure. Excited to transition hospitality, cultural sensitivity, and attention to detail into the role of Flight Attendant to provide world-class service and ensure passenger comfort and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hairstylist
Every Piece Hair Salon
06.2020 - Current
- Delivers exceptional customer service and personalized experiences in a fast-paced salon environment, building strong client loyalty.
- Maintains a professional, polished appearance while upholding high standards of hygiene and presentation.
- Communicates effectively with diverse clientele, demonstrating empathy, patience, and cultural sensitivity.
- Manages multiple appointments and schedules with precision, ensuring punctuality and attention to detail under time constraints.
- Calms nervous clients and de-escalates difficult situations with tact and professionalism.
- Provides clear instructions to clients on haircare routines and product use, showcasing ability to explain procedures clearly and confidently.
Hairstylist
Assort International Hair Salon
07.2017 - 03.2020
- Serviced an international clientele, adapting communication and service styles to meet the needs of guests from diverse cultural backgrounds.
- Refined Japanese language proficiency to align with Japan's high customer service standards, ensuring clear communication and culturally appropriate service delivery.
- Quickly adapted to the expectations and norms of Japanese work culture after transitioning from the American workplace, showcasing flexibility, culture sensitivity, and professionalism in diverse environments.
Hairstylist
Assort International Hair Salon
09.2020 - 11.2020
- Provided hairstyling services to Japanese clients living in Hong Kong, bridging cultural expectations and language barriers to deliver personalized, high quality customer service in a multicultural setting.
- Assisted salon owner of the Hong Kong branch in seminars to train Mainland Chinese stylists in Japanese haircutting techniques and customer service standards.
Hair Assistant
Beautrium (The Peninsula Tokyo Branch)
01.2020 - 06.2020
- Built strong foundational skills in customer service while gaining a deep understanding of the importance of attentiveness to client needs and experiences.
- Discovered the value of thinking independently and efficiently developing the ability to assess situations and take initiative to complete tasks in the most effective way possible.
- Learned the Japanese concept of "Omotenashi" and integrated it into my daily work.
Education
License - Cosmetology
Tokyo Belle Epoque College of Beauty
Tokyo, JPN09-2017
License - Cosmetology
Southern California Regional Occupational Center
Torrance, CA10-2016
High School Diploma -
Palos Verdes Peninsula High School
Palos Verdes Estates, CA06-2016
Skills
- Fluent in Japanese
- Exceptional customer service
- Proactive communication
- Patience
- Adaptable
- Critical thinking and problem solving
- Professionalism and ability to work well with others
- Ability to stay calm and collected under pressure
Certification
Beauty Operator
Cosmetologist
Languages
English
Native or Bilingual
Japanese
Native or Bilingual
Timeline
Hairstylist
Assort International Hair Salon
09.2020 - 11.2020
Hairstylist
Every Piece Hair Salon
06.2020 - Current
Hair Assistant
Beautrium (The Peninsula Tokyo Branch)
01.2020 - 06.2020
Hairstylist
Assort International Hair Salon
07.2017 - 03.2020
License - Cosmetology
Tokyo Belle Epoque College of Beauty
License - Cosmetology
Southern California Regional Occupational Center
High School Diploma -
Palos Verdes Peninsula High School
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