Terra Mercado
Council Bluffs,IA
Summary
Dynamic Shipping Supervisor at RD Industries with expertise in logistics oversight and staff management. Proven ability to enhance shipping efficiency through problem-solving and strong vendor relationships. Adept at Hazmat and international shipping, fostering teamwork and collaboration to achieve operational excellence. Committed to maintaining high standards in warehouse operations.
Overview
13
13
years of professional experience
Work History
Production Tech II
Interstates
Omaha, NE
06.2026 - Current
- Conducted quality inspections on finished products to uphold industry standards.
- Collaborated with team members to streamline workflows and reduce downtime.
- Implemented safety protocols, resulting in a safer work environment for all staff.
- Pick and pack sales orders.
- Lead new team members.
- Count inventory.
- Trained new technicians on equipment operation and safety procedures, enhancing team competency.
- Receive materials into BC.
Shipping Supervisor
RD Industries
Omaha, NE
03.2020 - Current
- Trained new employees on packing procedures, safety protocols, and operating equipment used in the shipping process.
- Utilized problem-solving skills to quickly resolve any issues that arose in the shipping process.
- Established positive relationships with external vendors who provided services related to the shipping process such as courier companies or packaging suppliers.
- Set up shipments with FedEx, UPS, XPO, R&L, Old Dominion, Dohrn and many other trucking companies.
- Shipments within the US and international.
Dog Trainer
CCI
Fort Worth, TX
07.2013 - 03.2020
- Provided one-on-one consultations with pet owners on how to manage problem behaviors such as barking or destructive chewing.
- Maintained detailed records of each dog's progress during their training sessions.
- Instructed clients on proper leash handling, potty training, socialization, nutrition, grooming and exercise habits for their pets.
Education
GED -
Carswell
Fort WorthSkills
- Warehouse operations
- Warehouse management
- Staff management
- Shipping procedures
- Staff supervision
- Load planning
- Logistics oversight
- Hazmat and international shipping
- Operating [equipment]
- Order fulfillment
- Positive attitude
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Attention to detail
Personal Information
Title: Shipping Supervisor
Timeline
Production Tech II
Interstates
06.2026 - Current
Shipping Supervisor
RD Industries
03.2020 - Current
Dog Trainer
CCI
07.2013 - 03.2020
GED -
Carswell