Terrace Johnson
Forest Park,IL
Summary
Dynamic rideshare driver with Uber and Lyft, adept at navigating city routes and enhancing passenger experiences. Proven ability to manage multiple ride requests while maintaining high safety standards. Skilled in customer feedback collection and route planning, ensuring efficient service delivery and satisfaction. Recognized for implementing effective solutions to improve operational efficiency.
Overview
7
7
years of professional experience
Work History
Rideshare Driver
Uber And Lyft
San Francisco, California
06.2022 - Current
- Navigated city routes efficiently to ensure timely passenger pickups.
- Maintained vehicle cleanliness and safety standards for optimal service.
- Communicated effectively with passengers to enhance ride experience.
- Managed multiple ride requests simultaneously during peak hours.
- Provided assistance to passengers with special needs during rides.
- Collected feedback from passengers to improve service quality continuously.
General Laborer
Kinchen Construction, LLC
Chicago, Illinois
05.2018 - 12.2021
- Assisted in developing best practices for inventory control processes.
- Located missing or mislabeled products, researched paperwork discrepancies, and updated computer database.
- Maintained accurate and updated records of all count activities.
- Identified potential problems or errors that could lead to incorrect counts or inaccurate data.
- Resolved customer issues and concerns quickly to promote better service.
- Implemented loss prevention techniques during counting to minimize shrinkage.
Education
Bachelor of Science - Psychology
Western Illinois University
Macomb, IL07-2023
Skills
- Navigation skills
- Vehicular safety
- Passenger assistance
- Ride management
- Customer feedback
- Route planning
Timeline
Rideshare Driver
Uber And Lyft
06.2022 - Current
General Laborer
Kinchen Construction, LLC
05.2018 - 12.2021
Bachelor of Science - Psychology
Western Illinois University
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