Terrace Johnson
Irving,TX
Summary
Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
7
7
years of professional experience
Work History
Information Security Analyst
Omnicom
10.2021 - Current
- Conducted security audits to identify vulnerabilities.
- Drafted security reports and metrics to track security performance and strategize improvements.
- Developed, tested and implemented security policies, plans and procedures for organizational protection.
- Skilled at working independently and collaboratively, team environment.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Helped create training programs to handle system-wide issues and maintain compliance.
IT Support
Briggs Equipment
07.2016 - 10.2021
- Provided technical support to customers, troubleshooting technical issues and providing solutions.
- Developed and implemented procedures for responding to customer inquiries and resolving technical issues.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Provided on-call support for critical issues related to SAP Ariba.
- Managed over 50 technical tickets per day.
- Kept clients engaged in social networks and communities for personal health and growth
Education
MBA - Information Technology
University of North Texas At Dallas
Dallas, TX05.2020
BBA - Finance
University of North Texas At Dallas
Dallas, TX05.2016
Skills
- Risk mitigation strategies
- Security vulnerability assessment
- Password management
- Security consultation
- Security regulations compliance
- Developing security plans
- Implementing security programs
- Data security
- Advanced problem solving
- Project planning and development
- Finance
- SAP expertise
Timeline
Information Security Analyst
Omnicom
10.2021 - Current
IT Support
Briggs Equipment
07.2016 - 10.2021
MBA - Information Technology
University of North Texas At Dallas
BBA - Finance
University of North Texas At Dallas
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