Terrah Harmstad, MSN, RN, CEN
Columbia,SC
Summary
My name is Terrah Harmstad and I am an experienced bartender and emergency department nurse, bilingual in English and Spanish languages. I am seeking a bartender position in the Columbia area. I have spent the past three years as a traveling emergency nurse, and would like to take a break from hospital and travel life to be with my family more in Columbia. 15-year background preparing and serving alcoholic drinks. Well versed in maintaining liquor stock, keeping bar clean and assessing customer needs. I have an outstanding personality, friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. I consider myself to be a well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
22
22
years of professional experience
Work History
Registered Nurse, Emergency Department
Mission Hospital
Asheville, NC
06.2018 - Current
- Oversaw ER department and team of multi-disciplinary professionals in high-volume, fast-paced environment.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Stabilized patients, determined health needs and provided direct patient care.
- Supervised nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Performed triage on incoming patients and determined severity of injury and illnesses.
- Responded quickly to codes and coordinated efficient and skilled care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Supervised and mentored employees in ER department through continuous training and open communication.
- Created and updated resource information book for new graduate nurses.
ER Registered Nurse- Internal Traveler
Prisma Health
Columbia, SC
11.2021 - 12.2023
- Triaged and treated high-volume caseload in busy emergency room setting.
- Stabilized patients, determined health needs and provided direct patient care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Monitored and recorded patient condition, vital signs, recovery progress, and medication side effects.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Treated patients by administering various types of medications and therapies.
Bar Manager
Papas and Beer
Asheville, NC
01.2008 - 11.2022
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Bartender
Damons Oceanfront
Myrtle Beach, SC
06.2006 - 01.2008
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Manager
Sonic Drive In.
Asheville, NC
06.2002 - 05.2006
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Master of Science - Nursing
Western Carolina University
Cullowhee, NC08-2022
Bachelor of Science - Nursing
Western Carolina University
Cullowhee, NC05-2019
Associate of Science - Nursing
Asheville Buncombe Technical Community College
Asheville, NC06-2016
Skills
- Health codes compliance
- Food Service
- Inventory
- Outgoing Personality
- Multilingual in Spanish/English
- Creative Mixology
- Extensive spirits knowledge
- Wine and liquor expertise
- Outstanding customer service
- Safe serving knowledge
Awards, Honors, Activities, Languages
Spanish Language Fluency
Summa Cum Laude (undergraduate)
Summa Cum Laude (graduate)
President's Award 2015, 2016, 2017, 2018, 2019, 2020
References
- Nancy Gutierrez
Manager, Papas and Beer
(828) 423-9601
- Candace Little
Registered Nurse
Asheville NC
828-712-1934
- Deborah Gleydura
Previous Manager of Mission Hospital Emergency Department
deborah.gleydura@hcahealthcare.org
828-775-7117
Timeline
ER Registered Nurse- Internal Traveler
Prisma Health
11.2021 - 12.2023
Registered Nurse, Emergency Department
Mission Hospital
06.2018 - Current
Bar Manager
Papas and Beer
01.2008 - 11.2022
Bartender
Damons Oceanfront
06.2006 - 01.2008
Manager
Sonic Drive In.
06.2002 - 05.2006
Master of Science - Nursing
Western Carolina University
Bachelor of Science - Nursing
Western Carolina University
Associate of Science - Nursing
Asheville Buncombe Technical Community College
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