Terran Rooks

Dade City,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive to company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance also performed administrative tasks within a healthcare setting. That are responsible for managing patient records, preparing paperwork, and assisting with other clerical duties. Often prepared and organized various paperwork, including patient admission and discharge forms, scheduling information, and other necessary documents , receptionist experienced as well, appointment and transportation coordination.

Overview

years of professional experience

Certification

Work History

Certified Nursing Assistant/Unit Clerk /

Dade City Health and Rehabilitation Center

Dade City, FL

10.2023 - Current

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Manager

Checkers

Dade City, FL, USA

08.2001 - 04.2021

Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Education

Nursing -

Bethune-Cookman University

Daytona Beach, FL

Medical Ass -

ATA College

Springhill, FL

01.2023

Skills

Accuracy
Active Listening
Adaptability
Administering Injections
Teamwork
Empathy
Time Management Skills

Medical Terminology
Organization
Clinical Skills
Adaptability
Professionalism
Scheduling appointments