Summary
Overview
Work History
Education
Skills
Timeline
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Terran Watkins

Dallas,TX

Summary

Versatile scientific professional with a background in conducting data analysis in highly regulated life science and fast-paced manufacturing environments. Dedicated professional with a Bachelor of Science in Biology, Master of Business Administration, and Master of Science in Science Management & Leadership. Ability to write and approve new SOPs and protocols. High attention to detail in conducting and analyzing scientific data for database management. Ability to collaborate with different groups and technical managers to process documentation analysis and requirements. Skilled in promoting team productivity through excellent communication and collaboration. Competent in defining test parameters, conducting evaluations and gathering data to identify defects.

Overview

7
7
years of professional experience

Work History

Quality Assurance Supervisor

Coca-Cola, Southwest Beverages
02.2023 - Current
  • Addressed non-conformance issues, pausing production to correct errors.
  • Implemented process improvements to increase productivity in quality assurance operations.
  • Fixed identified issues to improve workflows.
  • Liaised with vendors and end-users to uncover system optimization opportunities.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Implemented new quality assurance and customer service standards.
  • Recorded, analyzed, and distributed statistical information.
  • Inspected products and worker progress throughout production.
  • Manage day-to-day operations of Equipment Fulfillment Center
  • Responsible for training, coaching and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of HR and or local policies
  • Responsible for execution of processes to ensure KPI goals are met
  • Oversee onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Analyzed quality and performance data to support operational decision-making.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Fixed identified issues to increase productivity and boost workflows.
  • Determined quality department standards, practices, and procedures.
  • Established and tracked quality department goals and objectives.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Specified quality requirements of raw materials with suppliers.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.

Regulatory Expert

MilliporeSigma
10.2022 - 02.2023
  • Datamining activities for material containing animal by-products, genetically modified organisms, and microorganisms
  • Utilize digital expertise and collaboration to accelerate the use of digital assets
  • Manage data, and export document templates and systems
  • Participate as the Regulatory Representative in the new product introduction process to ensure proper data is collected and assess data and collaborate with colleagues regarding import/export requirements
  • Support negotiations and fulfill regulatory requirements with suppliers and customers
  • Collaborate with other digital experts, IT developers, and data specialists to accelerate the use of digital assets, best practices, and solutions
  • Utilize systems such as SAP, JIRA, Access, Excel, Trackwise
  • Advise users on their digital shift journey
  • Assist in driving cultural change by ensuring initiatives are leveraging agile techniques, design thinking, and digital solutions.
  • Performed and documented quality control checks to maintain compliance with company initiatives.
  • Prepared and submitted regulatory file applications and supporting documentation.
  • Received, researched and resolved consumer inquiries.
  • Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.
  • Provided pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors.

Senior Associate QA Specialist

MilliporeSigma
08.2021 - 10.2022
  • Write, review, and approve standard operating procedures, specifications, master manufacturing procedures, and other QA-controlled documents
  • Ensure all aspects of product release meet analytical, production, packaging, and labeling specifications in accordance with established quality systems
  • Release equipment for use within manufacturing, verifying all cleaning meets specifications
  • Release raw materials for use within manufacturing, verifying all requirements have been met regarding analytical/biological testing and documentation
  • Collaborate with management and supervisory personnel from Operations, Quality Control, and Quality Assurance to resolve problems affecting product quality
  • Participate in audits
  • Ensures deviations and CAPAs are compliant to GMP and managed to completeness in a timely manner within TrackWise
  • Ensures the Change control programs follow adherence to GMP and closure times and the management of TrackWise.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.

Supervisor

United Parcel Service
08.2021 - 12.2021
  • Manage department resources to ensure maximum output, accuracy, and efficiency always
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Direct daily transload activities to support account objectives for level of service, cost management, customer expectations, and volume requirements
  • Ensure that all department and/or corporate policies and procedures are communicated, understood, and adhered to
  • Establish and promote a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation
  • Implement employee personal development plans as required to ensure the continuing professional growth of department personnel
  • Establish and maintain an aggressive cross-training program within the department to promote development, enhance flexibility
  • Function as an effective liaison and advocate on all levels to ensure that employee, department, and corporate needs are addressed in a timely and productive manner.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained database systems to track and analyze operational data.

Senior Associate Production Scientist

MilliporeSigma
06.2020 - 08.2021
  • Perform routine and non-routine chemical manufacturing
  • Follow established protocols and procedures; to accurately prepare complete and legible records
  • Improve processes through the application of scientific knowledge, experience, and principles
  • Train personnel and act as a technical consultant as needed
  • Utilize systems such as Mango, Trackwise, SAP
  • Complete the volume of work required to achieve group/departmental goals and meet deadlines
  • Perform root cause analysis
  • Lead various projects and processes
  • Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
  • Simultaneously managed several complex projects, meeting all pertinent milestones.
  • Worked as member of integrated project team in highly collaborative work environment.
  • Conducted document review, organization and quality control of data acquisition to draw relevant conclusions and direct research activities.
  • Write new protocols and procedures
  • Perform and interpret analytical evaluations of products and intermediates

Manufacturing Engineering Technician III

Curium Pharma
10.2019 - 06.2020
  • Ensures a safe and quality working environment through training, awareness, compliance, regulatory, and safety guidelines
  • Provide directional leadership on the floor
  • Write, implement, and follow SOP’s and FDA regulations
  • Responsible for reviewing data reporting and implementing templates, utilizing LIMS and Excel as reporting tools
  • Coordinate with different departments and supervisors to plan, schedule, and execute all aspects of the area, formulate chemical solutions, and create experimental formulas
  • Utilizes programs such as MetricStream, LIMS, CitrixReceiver, Trackwise, and Microsoft Office Suite to track inventory data and environmental monitoring
  • Performs batch record entries and maintains all documentation according to cGMP Guidelines
  • Communicates effectively with coworkers and assists and supports investigations, kaizens, and reliability team meetings
  • Sets up, operates, monitors and cleans production equipment and ensures processes are in accordance with cGMPs and SOPs
  • Tracks orders and maintains the inventory in the lab
  • Demonstrates and qualifies employees for processes and procedures
  • Reviews logbooks and Excel spreadsheets and assists with CAPA, developing and revising SOPs and batch records.
  • Analyzed data collected to streamline processes.
  • Performed concurrent design and manufacturing engineering and other functions to reduce time required to bring product to market.
  • Eliminated ineffective product line materials to resolve performance challenges and mitigate corrosion.
  • Designed floor plans and layouts to maximize efficiency.
  • Inspected finished products for quality and adherence to customer specifications.
  • Inspected products and machines to maintain quality and efficiency.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Mapped process workflows to enhance understanding of procedures.

Aseptic Filling/Clean and Prep Operator

Pfizer
03.2017 - 10.2019
  • Produced pharmaceutical components and products, followed aseptic procedures, and documented actions in a clean room environment
  • Class A/B gowning qualified for facility cleaning of aseptic fill suites
  • Knowledgeable of cGMPs and assured that everything in the batch record was being documented correctly
  • Properly documented all required entries of batch records, Excel spreadsheets, logbooks, and sterilization records including proper performance and documentation of in-process checks
  • Performed and documented verification of other technicians on batch records and sterilization records
  • Cleaned equipment, performed, and documented line clearances, and received and verified components.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with other departments to optimize production workflows.

Education

Master of Science - Science Management and Leadership

Webster University
03.2023

MBA - Business Administration

Webster University
St Louis, MO
03.2023

Bachelor of Science - Biology

Harris Stowe State University
12.2017

Skills

  • Cause and Effect Analysis
  • Defect Documentation
  • Information Assurance
  • Vendor Relations
  • Motivational Leadership
  • Compliance with GMPs
  • Active Listening
  • Project Management
  • Equipment Use
  • Sound Decision-Making Abilities
  • Corporate Social Responsibility
  • Problem-Solving Skills
  • Correction Action Planning
  • Quality Improvement
  • Key Performance Indicators (KPIs)
  • Process and Performance Improvement
  • Production Optimization
  • Verbal and Written Communication
  • Goal Attainment
  • Personnel Management
  • Job Assignments
  • Stakeholder Communications
  • Compliance Certifications
  • Audit Reports
  • Team Leadership
  • Complex Problem-Solving
  • Technical Documentation
  • Multi-Factor Authentication
  • Personnel Scheduling
  • ISO 9000 Requirements
  • Organizational Systems
  • Internal Audits

Timeline

Quality Assurance Supervisor

Coca-Cola, Southwest Beverages
02.2023 - Current

Regulatory Expert

MilliporeSigma
10.2022 - 02.2023

Senior Associate QA Specialist

MilliporeSigma
08.2021 - 10.2022

Supervisor

United Parcel Service
08.2021 - 12.2021

Senior Associate Production Scientist

MilliporeSigma
06.2020 - 08.2021

Manufacturing Engineering Technician III

Curium Pharma
10.2019 - 06.2020

Aseptic Filling/Clean and Prep Operator

Pfizer
03.2017 - 10.2019

Master of Science - Science Management and Leadership

Webster University

MBA - Business Administration

Webster University

Bachelor of Science - Biology

Harris Stowe State University

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Terran Watkins