Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Terrance Brown

Mansfield

Summary

Dynamic and self-motivated professional with extensive experience in customer service and claims adjusting at CCC Restoration. Proven ability to effectively communicate and solve problems, utilizing XACTIMATE for accurate reporting. Recognized for leadership and teamwork, consistently delivering results in fast-paced environments while maintaining high standards of dependability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lumber Associate

Lowe's
Pine Bluff
06.2024 - 12.2024
  • Provided customer service throughout the store
  • Stocked
  • Forklift driver

Claims Adjuster

CCC Restoration
Arlington
08.2020 - 06.2023
  • Trained by a colleague on how to properly handle daily and catastrophic residential and commercial claims.
  • Completed required investigations on referred files in a timely manner.
  • Conducted interviews, gathered detailed information, and completed field investigations.
  • Identified and collected evidence, and determined its value to a specific claim.
  • Conducted claims and estimate re-inspections. Drafted statement of loss to summarize damages, payments, and underlying policy coverage.

Cart Pusher, Cashier, Stocker, Garden Center

Walmart
Pine Bluff
07.2019 - 12.2021
  • Trained Employees
  • Provided customer service on the front and throughout the store
  • Inventory and Stocking

Utility Clerk

Super 1 Foods
Pine Bluff
07.2018 - 07.2019
  • Customer Service
  • Stocker
  • Cashier

Education

Business Management -

Greenville University
Greenville, Illinois
12.2024

High School -

Dollarway High School
Pine Bluff, Ar
05.2020

Skills

  • Strong Communication
  • Problem Solving
  • De-escalation
  • Decision Making
  • Flexibility
  • Teamwork
  • Creative
  • Responsible
  • Dependable
  • Effective Observer
  • Critical Thinking
  • Leadership
  • Self-motivated, and self-driven
  • Property adjusting
  • XACTIMATE Certified
  • Create, input, sketch, and generate reports in Xactimate 28 software, and upload to XactAnalysis
  • File review (examine and correct adjuster files, create billing sheet, and package estimates to carrier for approval)

Certification

  • Adjuster License
  • Bachelors Degree

References

References available upon request.

Timeline

Lumber Associate

Lowe's
06.2024 - 12.2024

Claims Adjuster

CCC Restoration
08.2020 - 06.2023

Cart Pusher, Cashier, Stocker, Garden Center

Walmart
07.2019 - 12.2021

Utility Clerk

Super 1 Foods
07.2018 - 07.2019

Business Management -

Greenville University

High School -

Dollarway High School

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Terrance Brown