Terrance is a research and analysis professional with experience conducting audits of regulated activities to ensure compliance with state and federal regulations.
Overview
11
11
years of professional experience
Work History
Compliance Specialist
Guaranteed Rate, Inc.
05.2013 - 09.2024
Conducted regular state and national audits working alongside of organizational leaders and team members to ensure on-time completion
Led internal audits to ensure regulatory risks are mitigated
Collaborated with Loan Officers to ensure their social media is in alignment with federal and state regulations along with company standards
Advised Loan Officers on best practices for advertisements
Reported to leadership on a regular basis regarding compliance of loan officers and social media trends found in research
Partnered with an external vendor to streamline operational processes and improve quality while reducing operational costs.
Cross-trained with Closing department which helped me gain experience identifying inconsistencies in applications
Education
Bachelor of Business Administration - Marketing, Management, & Finance
University of Wisconsin-Green Bay
Green Bay, WI
01.2017
Skills
Resourcefulness
Adaptability
Teamwork
Internal/External Auditing
Project Management
Information Gathering
Other Experience
Front-line experience working directly with customers to identify their needs and help them achieve their desired outcomes.
Regularly provided recommendations to management to improve efficiency.
Tools/Skills/Knowledge
Interpersonal
Data Collection
Data Analysis
Process Improvement
Vendor Analysis
Microsoft Office Suite
Report Creation
Consumer Research
Social Media Platforms
*References available upon request
Timeline
Compliance Specialist
Guaranteed Rate, Inc.
05.2013 - 09.2024
Bachelor of Business Administration - Marketing, Management, & Finance
University of Wisconsin-Green Bay
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