Terrance James
Tacoma,WA
Summary
Accomplished CDL Class A Driver with a proven track record at Young's Transport, recognized for enhancing customer satisfaction through exceptional service and strategic route planning. Demonstrates strong load security and basic maintenance skills, ensuring timely deliveries while maintaining a courteous and professional demeanor. Prepared to start career and make meaningful contributions while being committed to safety and efficiency in all operations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CDL Class A Driver
Young's Transport
10.2023 - Current
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Reduced fuel consumption through strategic route planning, implementing cost-saving measures for the company.
- Developed strong relationships with clients through excellent communication skills and professional demeanor.
- Responded quickly to unexpected challenges such as inclement weather or traffic disruptions, adapting strategies accordingly to maintain delivery commitments without jeopardizing safety standards.
- Led training sessions for new hires on proper loading techniques, securing cargo, and safe driving practices.
- Maximized load capacity by efficiently organizing freight in trailers according to weight distribution guidelines.
- Utilized GPS devices and maps to navigate unfamiliar territories while maintaining punctual delivery timescales.
- Conducted post-trip inspections to detect any potential vehicle issues, reporting concerns promptly to management for prompt resolution.
- Increased customer satisfaction by providing exceptional service during pickup and delivery interactions.
- Maintained timely deliveries by effectively managing schedules and prioritizing tasks according to client needs.
- Enhanced delivery efficiency by planning and executing optimal routes for daily transportation assignments.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
CDL A OTR Driver
James Delivery and Logistics Services
09.2022 - 10.2023
- Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
- Manifested attention to detail in verifying order accuracy before departure, avoiding costly errors and delays due to incorrect shipments.
- Performed minor repairs on trucks when necessary to minimize downtime during long hauls.
- Assisted in loading and unloading cargo as needed, ensuring safe handling of goods during transport.
- Safeguarded transported goods by maintaining a high level of security and vigilance during overnight stops or extended layovers.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
- Promoted a positive company image through courteous interactions with customers, fellow drivers, and the public while on the road.
- Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
- Reduced delivery times by consistently planning optimal routes using GPS and road maps.
- Dropped and hooked trailers and changed configuration of equipment.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected load security and checked for damages.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Class A CDL Driver
CarMax
09.2018 - 09.2022
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
- Minimized accidents or incidents by conducting thorough pre-trip inspections of the truck''s mechanical components and cargo securement devices.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Exemplified commitment to company values by consistently upholding ethical conduct, professionalism, and a customer-centric approach while performing daily duties as a Class A CDL driver.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected load security and checked for damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
CDL A Truck Driver
Fastenal
01.2016 - 09.2018
- Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
- Maintained a safe driving record by conducting thorough pre-trip and post-trip inspections.
- Improved customer satisfaction by professionally addressing concerns and providing prompt resolutions.
- Performed skilled maneuvers in tight spaces, displaying excellent spatial awareness in challenging conditions.
- Provided exceptional customer service at every point of contact while representing the company brand positively during interactions with clients or vendors on-site visits.
- Navigated efficiently using GPS devices, maps, and local knowledge to avoid traffic delays and optimize routes.
- Contributed to a positive work environment by promoting company values and fostering supportive relationships with colleagues in various departments.
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Displayed strong problem-solving abilities when faced with unexpected challenges such as road closures or weather-related issues.
- Trained new drivers on proper safety procedures, company guidelines, and best practices for efficient transport operations.
- Completed accurate logs, reports, and paperwork, maintaining compliance with company policies and federal regulations.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
25U Signal Support Systems Specialist
US Army
01.2004 - 08.2015
- Adapted quickly to new technology advancements, staying current with industry standards and best practices.
- Contributed to the overall success of the unit by maintaining communication systems that enabled seamless coordination and information sharing between team members.
- Resolved complex communication issues with a combination of troubleshooting techniques and equipment replacements.
- Provided technical assistance to users, optimizing the effectiveness of communication devices and systems.
- Served as subject matter expert on signal support systems within the unit, offering guidance on best practices when consulted.
- Trained junior soldiers in proper equipment usage and maintenance, fostering a culture of competence and safety.
- Enhanced communication capabilities by installing and maintaining signal support systems and networks.
- Implemented security measures on sensitive communications channels, protecting vital information from unauthorized access.
- Liaised with unit leadership to communicate vital information about system statuses, upgrades, and repairs effectively.
- Coordinated closely with other units to establish an interconnected network that facilitated seamless data transmission between teams.
- Conducted thorough inventory assessments to ensure accurate records of all communications equipment at hand.
- Managed preventative maintenance checks on equipment, ensuring reliability and readiness for mission-critical operations.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Installed new wiring and networking hardware in existing facilities and within new construction.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Education
High School Diploma -
PJC Adult High School
Pensacola, FLNo Degree - Signal Support Systems Specialist
Fort Gordon
Augusta, GATower Technician And Renewable Energy
Airstreams Renewables
Joint Base Lewis-McChord, WAClass A License - Commercial Truck Driving
Commercial Driving School
Lakewood, WASkills
- Safe driving practices
- Load security
- Basic maintenance
- Courteous and polite demeanor
- Dependable, reliable, and cooperative
- Record keeping accuracy
- Strong work ethic
- Trailer coupling and uncoupling
- Load securement
- Weight distribution awareness
- Mechanical tools
- Heavy lifting
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 7 CDL Drivers.
- Won 2nd place during a company truck rodeo out of 12 drivers at Fastenal.
- Won 1st place for top earner of the month for Young's Transport.
- Implemented a new loading method at CarMax allowing drivers to be more efficient.
- Found and shared a new route at CarMax allowing time to be saved resulting in less time sitting in traffic.
Certification
· ARI Renewable Energy and Communications Tower Technician Certificate
· Authorized Climber and Rescue ID Card
· American Red Cross First Aid/CPR/AED Certificate and Card
· OSHA 10 Hour Construction Safety Card
· Fundamentals and Safety Certificate
· Industry (Mechanical, Technical, Wind) Certificate
· Working at Heights Certificate
· Electrical and Solar Certificate
· Telecommunication Basics Certificate
· Fasteners, Torque, and Tension Certificate
· CADWELD Certificate
· Capstan Hoist Certificate
· Electrical and Electrical Metering Safety Certificate
Timeline
CDL Class A Driver
Young's Transport
10.2023 - Current
CDL A OTR Driver
James Delivery and Logistics Services
09.2022 - 10.2023
Class A CDL Driver
CarMax
09.2018 - 09.2022
CDL A Truck Driver
Fastenal
01.2016 - 09.2018
25U Signal Support Systems Specialist
US Army
01.2004 - 08.2015
High School Diploma -
PJC Adult High School
No Degree - Signal Support Systems Specialist
Fort Gordon
Tower Technician And Renewable Energy
Airstreams Renewables
Class A License - Commercial Truck Driving
Commercial Driving School