Terrance Jefferson
Newark,NJ
Summary
Driven and detail-oriented professional with a proven track record at Whitson's Culinary Group, enhancing customer satisfaction through efficient route planning and exemplary service. Skilled in GPS navigation and customer service, consistently ensuring timely and accurate deliveries. Demonstrates exceptional teamwork and a positive attitude, contributing to improved productivity and quality assurance.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Whitsons Culinary Group
11.2020 - 05.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Operated light trucks to deliver loads as far as 30 miles from home location.
Grocery Stock Clerk
ShopRite
03.2014 - 05.2015
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
- Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.
- Facilitated efficient unloading of shipments, verifying accuracy before stocking shelves accordingly.
- Improved product availability by efficiently restocking shelves and display areas.
- Achieved timely inventory management by conducting accurate stock counts and reporting discrepancies.
- Consistently lifted materials weighing as much as 50 pounds.
Education
High School Diploma -
West Side High School
Newark, NJ05.2011
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Punctual and Reliable
- Dependable and reliable
- GPS and route planning
- Delivery Scheduling
- Shipping and packaging
- Local routes understanding
- Safe Driver Training
- Quality Assurance
Timeline
Delivery Driver
Whitsons Culinary Group
11.2020 - 05.2024
Grocery Stock Clerk
ShopRite
03.2014 - 05.2015
High School Diploma -
West Side High School
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