Terrance Johnson
Opelika,AL
Summary
Reliable Professional with strong customer service and communication skills. Enhanced customer satisfaction by resolving inquiries promptly and collaborating effectively with team members. Committed to maintaining high standards in service delivery and operational accuracy.
Overview
2
2
years of professional experience
Work History
Overnight Stocker
Walmart
Auburn AL
03.2025 - 12.2025
- Stocked shelves efficiently to ensure optimal product availability and presentation.
- Assisted with inventory management, conducting regular counts to maintain accuracy.
- Organized merchandise displays to enhance store layout and customer experience.
- Collaborated with team members to execute nightly stock replenishment processes.
Customer Service Representative
Kangaroo Express
Auburn AL
06.2024 - 12.2024
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance customer satisfaction through effective communication.
- Operated point-of-sale systems accurately, processing transactions efficiently.
- Educated customers on promotions and services, driving engagement and loyalty.
Security Assistant
Baxter
Opelika, AL
11.2023 - 02.2024
- Monitored security systems to ensure safety compliance and report incidents.
- Assisted in conducting routine inspections of facilities and equipment for risks.
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
Education
High School Diploma -
Beauregard High School
Opelika, AL05-2018
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Heavy lifting
- Handheld scanner use
- Loading and unloading
- Shipping and receiving
- Merchandise display
- Inventory counts
Languages
English
Full Professional
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Watching Movies and TV Shows
- I like working with my hands and fixing things
Timeline
Overnight Stocker
Walmart
03.2025 - 12.2025
Customer Service Representative
Kangaroo Express
06.2024 - 12.2024
Security Assistant
Baxter
11.2023 - 02.2024
High School Diploma -
Beauregard High School