Terrance Jones
Washington,DC
Summary
Seasoned professional equipped with excellent communication skills and consistent ability to maintain detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
11
11
years of professional experience
Work History
Security Officer
Admiral Security Services
12.2015 - Current
- Monitored over 100 security cameras and fire, building and alarm systems.
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
- Maintained safety by quickly responding to alarms and investigating disturbances.
- Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
- Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
- Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
- Checked passes and credentials of persons seeking to enter property and issued passes for guests.
- Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
Seafood Clerk
Harris Teeter Grocery
03.2019 - 11.2021
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
- Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
- Cleaned and sanitized equipment, tools, and work surfaces.
- Checked quality of products and removed expired items.
- Handled over 50 specialty seafood items for packaging and display.
Security Officer
Universal Security Services
09.2014 - 12.2015
- Patrolled parking garage and exterior areas to protect facilities and travelers.
- Checked and secured building entrances.
- Provided security presence for events with several attendees.
- Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
- Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
- Maintained safety by quickly responding to alarms and investigating disturbances.
- Circulated among patrons and customers to keep abreast of any emergent security situations, including suspicious packages and protestant activity.
- Documented over 100 security-related situations.
- Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
Census Enumerator
United States Census Bureau
05.2014 - 09.2014
- Collected information through conduction of thorough interviews.
- Maintained confidentiality when collecting sensitive information with tact and diplomacy.
- Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
- Conducted hundreds of structured interviews and recorded data.
- Visited 25 assigned neighborhoods and knocked on doors to encourage participation in Census.
Education
GED -
University of The District of Columbia
Washington, DC06.2004
Skills
- Observant
- Customer relations skills
- Security station background
- Hazardous items understanding
- Security Guard Certificate
- AED certified
- Security personnel training
- Natural leader
- Shipping and receiving
- Quality control
- Inventory control
- Dependable and reliable
- Stockroom procedures
- First aid and CPR certified
- Workplace safety
Accomplishments
- Successfully completed two-week security training program.
- Supervised team of 12 staff members.
- Compiled inventory lists and worked with vendors for product pricing and special orders.
- Trained more than 15 full time associates and over 20 flex-time associates.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Seafood Clerk
Harris Teeter Grocery
03.2019 - 11.2021
Security Officer
Admiral Security Services
12.2015 - Current
Security Officer
Universal Security Services
09.2014 - 12.2015
Census Enumerator
United States Census Bureau
05.2014 - 09.2014
GED -
University of The District of Columbia
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