Terrance Kittrell
Nashville,TN
Summary
Accomplished professional with a proven track record in mixology expertise and exceptional guest services, notably at Cocktail Cowboys - Nashville. Skilled in POS system operation and fostering customer relationships, demonstrated through creative menu development and efficient stock management. Excelled in roles requiring critical thinking and cleanliness, significantly enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Cocktail Bartender
Cocktail Cowboys - Nashville
06.2023 - Current
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Prepared garnishes by evenly slicing and pitting fruits.
- Serve, pamper, and entertain. The motto of the company
Security Guard
The Office Bar & Lounge
02.2023 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Facility Manager
Whiskey Row
11.2022 - 03.2024
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Monitored electricity, gas and water systems for proper function to minimize costs.
HVAC Installer
A&M Mechanical
10.2021 - 11.2022
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Driver, Supervisor
Music City Tents
06.2018 - 01.2020
- Worked closely with personnel, customers, and contractors to resolve problems.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Strapped items down over protective padding to secure throughout transportation.
- Helped train new employees in safe practices and warehouse procedures.
- Moved furniture and boxes using utility dolly and truck ramp.
Education
High School Diploma -
Mcgavock High School
Nashville, TN05.2013
Skills
- POS System Operation
- Mixology expertise
- Stock Rotation
- Supply Replenishment
- Guest Services
- Payment Processing
- Professional Appearance
- Cleanliness and sanitation
Timeline
Cocktail Bartender
Cocktail Cowboys - Nashville
06.2023 - Current
Security Guard
The Office Bar & Lounge
02.2023 - Current
Facility Manager
Whiskey Row
11.2022 - 03.2024
HVAC Installer
A&M Mechanical
10.2021 - 11.2022
Driver, Supervisor
Music City Tents
06.2018 - 01.2020
High School Diploma -
Mcgavock High School
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