Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Terrance Mays Jr.

Terrance Mays Jr.

Security Professional
Jersey City,NJ

Summary

Diligent security professional with 7+ years of experience skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Leverages excellent listening skills and service skills in emergency response and evaluation procedures. Willingness to take on added responsibilities to meat team goals.

Overview

7
7
years of professional experience

Work History

Security Officer/Security Console Operator

MG Security Services LLC
08.2020 - 01.2024
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
  • Reduced downtime by troubleshooting and resolving technical issues promptly, ensuring smooth console operations.
  • Improved communication between departments by providing timely updates on console status and potential issues.
  • Ensured data integrity by conducting regular backups, reducing the risk of data loss during console operations.
  • Increased productivity through efficient management of multiple tasks on various consoles simultaneously.

Security Officer/Supervisor

Allied Universal Security Services
10.2016 - 08.2020
  • Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
  • Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
  • Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Assisted in the development of security plans for special events, coordinating with multiple departments to ensure seamless execution.
  • Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
  • Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
  • Trained security workers on site-specified procedures.
  • Recorded daily security occurrences in site assignment log.
  • Assessed electronic security systems and reported malfunctions.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

Bachelor of Science - Criminal Justice

New Jersey City University
Jersey City, NJ
06.2013

Skills

  • Perimeter security
  • Sensitive information handling
  • ID Verification
  • Patrol operations
  • Access Control Management
  • Complex Problem-Solving
  • Incident Reporting
  • Investigative abilities
  • CCTV Surveillance
  • Personnel screening
  • Operations Management
  • Security Guard License

Affiliations

  • University of Phoenix 2016-2018, (Security Officer)
  • B.A.S.F. Chemicals Company 2018, (Supervisor)
  • Hugo Neu Realty 2018-2019, (Security Officer/ Shift Supervisor)
  • Equitable Insurance 2020-2023, (Security Officer/Console Operator)
  • MG Security 2023-2024 (Special Detail)

Timeline

Security Officer/Security Console Operator

MG Security Services LLC
08.2020 - 01.2024

Security Officer/Supervisor

Allied Universal Security Services
10.2016 - 08.2020

Bachelor of Science - Criminal Justice

New Jersey City University
Terrance Mays Jr.Security Professional