ADP, Reynolds & Reynolds, Dealertrack, RouteOne, E Leads
Terrance Moore
Sales & Finance Director/Manager
Columbus,OH
Summary
Proven leader in automotive sales, leasing, and financial services management. Eager to pursue a new career in the private aviation industry. A goal-oriented professional with excellent communication, negotiating, and closing skills. A leader in consumer satisfaction across multiple automotive brands. Consistently meeting and exceeding sales objectives and forecasts. Well versed in handling month and year -end departmental reports. A reliable candidate, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive personal and team success and contribute to organizational and personal growth.
Overview
14
14
years of professional experience
Work History
Managing Director
Drive Caribbean
Fort Lauderdale, FL
03.2023 - Current
- Constructed & built a digital automotive export company which sources, sells, and exports vehicles throughout the entire caribbean.
- Developed a comprehensive business plan, outlining long-term sustainable goals and actionable steps toward success.
- Established a social media marketing campaign, as well as designed company commercials.
- Managed and developed operations and implemented corrective measures to achieve long-term goals.
- Oversaw daily operations communicating with customers via phone, email, and messaging regarding inventory, vehicle options, proper vehicle selection, transportation logistics and completion of final international funding to achieve monthly and long-term goals.
Director of Finance/Financial Services Manager
Performance Automotive Group
Marysville, Oh
12.2019 - 02.2023
- Managed a high-performing financial services team, providing guidance and mentorship to foster professional growth and ensure achieving monthly and annual departmental objectives.
- Instituted finance department best processes by conducting regular one on one personal reviews of individual practices, assist in understanding constantly changing lender guidelines and lending policies, as well as ongoing ethics & compliance training so as to continuously improve customer service and maximize all finance opportunities.
- Oversaw all monthly, quarterly, and annual departmental reporting for executive and corporate team
- Collaborated with corporate & executive leadership team in developing department forecasts & goals, ensuring alignment with corporate objectives.
- Consistently ranked in the top three in the finance division of Performance Automotive Group in Gross average, product sales and customer satisfaction three years in a row.
Finance Director/Financial Service Manager
Crown Automotive Group
Dublin, OH
08.2010 - 11.2019
- Strengthened Dublin, Ohio locations overall department averages by personally maintaining highest individual gross average compay wide[Type] and increased overall company finance average by more than $100 per vehicle average during my first full two years of employment.
- Won the Larry Rodgers award of Excellence as the top rated financial services manager in the Crown Automotive organization 4 consecutive years, and finished in the top three the following four years. Successfully maintained a 98 % internal audit average company wide 7 consecutive years.
- Enhanced and assisted in achieving and maintaining a financial services department consumer satisfaction rating to a 97.1%
- Oversaw the implementation of new ADP Drive finance software and customer relations management software for all Dublin, OH dealerships, as well as assisted in the delivery and rollout of new digital contracting program for national lenders.
Education
Bachelor of Arts - Communications
University of Toledo
Toledo 05.2001 -
Skills
Customer Service
Problem-Solving
Regulatory Compliance
Performance metrics evaluation
Financial Forecasting
KPI Tracking
Financial reporting and analysis
Teamwork and Collaboration
Excellent Communication
Professionalism
Relationship Building
Adaptability and Flexibility
Affiliations
National Auto Dealers Association
National Independent Auto Dealers Association
Software
Interests
Deep Sea Fishing, Sailing, Skiing
Timeline
Managing Director
Drive Caribbean
03.2023 - Current
Director of Finance/Financial Services Manager
Performance Automotive Group
12.2019 - 02.2023
Finance Director/Financial Service Manager
Crown Automotive Group
08.2010 - 11.2019
Bachelor of Arts - Communications
University of Toledo
05.2001 -