Terrance Wilkins
Wharton,NJ
Summary
Meat Manager with extensive experience at Stop and Shop Supermarket, excelling in inventory management and customer service. Proven ability to enhance sales through effective merchandising strategies and maintain high sanitation standards. Strong problem solving skills and a positive attitude fostered a collaborative team environment, driving customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Meat Manager
Stop and Shop Supermarket
Watchung, NJ
03.2021 - Current
- Assisted in inventory management, ensuring freshness and quality of meat products.
- Learned and adhered to safety protocols while handling meat processing equipment.
- Engaged with customers to address inquiries and provide product recommendations.
- Collaborated with team members to maintain cleanliness and sanitation standards in the meat department.
- Monitored stock levels, facilitating timely reordering of popular meat items.
- Managed budgeting processes for meat department, consistently analyzing financial reports to find profitability opportunities.
- Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
- Executed new merchandising strategies to enhance product visibility and boost sales.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Enhanced meat department sales by ensuring proper product display and presentation.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Applied problem solving abilities to effectively resolve customer concerns.
Store Closer
Stop and Shop Supermarket
12.2020 - Current
- Assisted in inventory management, ensuring freshness and quality of meat products.
- Learned and adhered to safety protocols while handling meat processing equipment.
- Engaged with customers to address inquiries and provide product recommendations.
- Collaborated with team members to maintain cleanliness and sanitation standards in the meat department.
- Monitored stock levels, facilitating timely reordering of popular meat items.
- Managed budgeting processes for meat department, consistently analyzing financial reports to find profitability opportunities.
- Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
- Executed new merchandising strategies to enhance product visibility and boost sales.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Enhanced meat department sales by ensuring proper product display and presentation.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Applied problem solving abilities to effectively resolve customer concerns.
Education
Associate Of Arts - Graphic And Digital Design
County College of Morris
Randolph Township, NJ04.2021
Skills
- Photography
- Videography
- Social & Content creation
- Freelance Graphic Design
- Sanitation procedures
- Merchandising strategies
- Ordering supplies
- Sanitation standards
- Inventory ordering
- Supply ordering
- Temperature monitoring
- Promotion planning
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Computer skills
- Organizational skills
Websites
Timeline
Meat Manager
Stop and Shop Supermarket
03.2021 - Current
Store Closer
Stop and Shop Supermarket
12.2020 - Current
Associate Of Arts - Graphic And Digital Design
County College of Morris