Terrance Morris
Bellingham,WA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
Work History
Housing Sucess Director
Mercy Housing Northwest
Seattle, WA
10.2022 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
Associate Director
Northwest Youth Services
Bellingham, Washington
06.2022 - Current
- Ensure implementation of core principles and evidence-based practices including, but not limited to: Positive Youth Development, Trauma Informed Care, Motivational Interviewing, Harm Reduction and Youth Mental Health First Aid.
- Assist in coordinating and consulting with clinical staff to implement behavioral interventions, as necessary, according to Washington State Law and NWYS’ policies and procedures.
- Represent the community & healing pillar at public speaking engagements, community panels, and other events designed to increase awareness of and investment in NWYS adolescent services in the community.
Diversity and Inclusion Curriculum Team Leader
Urban League
05.2017 - 06.2021
- Developed and managed a comprehensive diversity and inclusion training curriculum for all staff members.
- Provided guidance on best practices for creating an inclusive work environment.
- Organized workshops, seminars, and webinars to educate staff about diversity and inclusion topics.
Program Manager
Northwest Youth Services
Bellingham, Washington
10.2021 - 06.2022
- Oversee the day-to-day operations supporting staff as they interface with clients, assisting with decision-making and ensuring staff are
- Network and develop partnerships which enhance staff and clients utilization of community resources.
- Work with the Director of Human Resources to ensure that staff are prepared and trained to respond to youth in crisis within best practice and agency guidelines.
Program Coordinator
Northwest Youth Services
Bellingham , WA
07.2018 - 12.2020
- Scheduled staff for adequate supervision of children and effective implementation of scheduled activities.
- Handled program management responsibilities such as payroll and accounts management with high degree of accuracy and integrity.
- Kept program on-track with well-coordinated activity schedules and other administrative plans, including emergency drills, accident reporting and parent communications.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Youth Program Assistant Program Director
National Conference for Community & Justice
St. Louis , MO
02.2011 - 09.2016
- Increased program enrollment 275% in four years, while generating proportionately increased revenue through marketing, program expansion, and off-site promotion
- Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
- Identified and hired talented individuals bringing valuable skills and great experience to team.
- Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training.
Education
Bachelor of Arts - Theology Studies With Emphasis in Global Ministry
Howard University
Washington, DC06.2004
Skills
- Budget Control
- Organizational Development
- Government relations
- Community outreach
- Training & Development
- Communication
- Active listening
- Available Resources
- Records maintenance
- Foster care processes
- Services coordination
- Case planning
- Special needs familiarity
- Program support
- Conflict mediation
- Document management
- Intercultural Development Inventory
- Project Coordination
- Operations Management
- Business Administration
- Staff Development
- Business Development
- Business Planning
- Contract Negotiation
- Project Management
- Talent Acquisition
Timeline
Housing Sucess Director
Mercy Housing Northwest
10.2022 - Current
Associate Director
Northwest Youth Services
06.2022 - Current
Program Manager
Northwest Youth Services
10.2021 - 06.2022
Program Coordinator
Northwest Youth Services
07.2018 - 12.2020
Diversity and Inclusion Curriculum Team Leader
Urban League
05.2017 - 06.2021
Youth Program Assistant Program Director
National Conference for Community & Justice
02.2011 - 09.2016
Bachelor of Arts - Theology Studies With Emphasis in Global Ministry
Howard University
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