Terra Scott
Office Professional
Summary
Organized, dependable and detail oriented candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Office Administrative Assistant
Men Of Faith, Inc
Wilmington, DE
10.2017 - Current
- Provide clerical support to company employees by copying, faxing, mail sorting and filing documents.
- Create and update physical records and digital files to maintain current, accurate, and compliant documentation.
- Conduct research to assist with routine tasks and special projects.
Vendor Management Representative
Citi
New Castle, DE
08.2009 - 05.2013
- Developed and maintained good working relations with vendors and customer service.
- Worked to develop strategies to reduce issues as an individual and team.
- Ensured that proper metrics were being analyzed to continually measure, analyze, and manage vendor performance.
- Investigated, researched and validated escalated internal and external vendor and client service inquiries.
Service Representative
Citi
New Castle, DE
03.2000 - 08.2009
- Prepared checks for processing and reported all corporate clients account information via phone, fax, email and an internal system called Citidirect.
- Assisted corporate clients, customer service and co-workers with any problems concerning accounts and returned checks.
Receptionist
Talent Tree Staffing, Citi
New Castle, DE
10.1998 - 03.2000
- Answered all incoming calls for loans department
- Provided clerical support to company employees by copying, faxing, filing documents and reset secure passwords
Education
Diploma - Medical Administrative Assistant
Dawn Career Institute
Wilmington, DE 09.2013 - 06.2014
High School Diploma -
Thomas McKean High School
Wilmington, DE 09.1992 - 06.1996
Skills
Communication skills
Timeline
Office Administrative Assistant
Men Of Faith, Inc
10.2017 - Current
Diploma - Medical Administrative Assistant
Dawn Career Institute
09.2013 - 06.2014
Vendor Management Representative
Citi
08.2009 - 05.2013
Service Representative
Citi
03.2000 - 08.2009
Receptionist
Talent Tree Staffing, Citi
10.1998 - 03.2000
High School Diploma -
Thomas McKean High School
09.1992 - 06.1996
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