Terra Scott
Office Professional
Summary
Organized, dependable and detail oriented candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Office Administrative Assistant
Men Of Faith, Inc
Wilmington, DE
10.2017 - Current
- Provide clerical support to company employees by copying, faxing, mail sorting and filing documents.
- Create and update physical records and digital files to maintain current, accurate, and compliant documentation.
- Conduct research to assist with routine tasks and special projects.
Vendor Management Representative
Citi
New Castle, DE
08.2009 - 05.2013
- Developed and maintained good working relations with vendors and customer service.
- Worked to develop strategies to reduce issues as an individual and team.
- Ensured that proper metrics were being analyzed to continually measure, analyze, and manage vendor performance.
- Investigated, researched and validated escalated internal and external vendor and client service inquiries.
Service Representative
Citi
New Castle, DE
03.2000 - 08.2009
- Prepared checks for processing and reported all corporate clients account information via phone, fax, email and an internal system called Citidirect.
- Assisted corporate clients, customer service and co-workers with any problems concerning accounts and returned checks.
Receptionist
Talent Tree Staffing, Citi
New Castle, DE
10.1998 - 03.2000
- Answered all incoming calls for loans department
- Provided clerical support to company employees by copying, faxing, filing documents and reset secure passwords
Education
Diploma - Medical Administrative Assistant
Dawn Career Institute
Wilmington, DE 09.2013 - 06.2014
High School Diploma -
Thomas McKean High School
Wilmington, DE 09.1992 - 06.1996
Skills
Communication skills
Detail oriented
Highly dependableQuick learnerOffice management
Administrative support
Organization skills
Customer Service
Notary Public for State of Delaware
Timeline
Office Administrative Assistant
Men Of Faith, Inc
10.2017 - Current
Diploma - Medical Administrative Assistant
Dawn Career Institute
09.2013 - 06.2014
Vendor Management Representative
Citi
08.2009 - 05.2013
Service Representative
Citi
03.2000 - 08.2009
Receptionist
Talent Tree Staffing, Citi
10.1998 - 03.2000
High School Diploma -
Thomas McKean High School
09.1992 - 06.1996