Hi, I’m
Terrel Dawkins
Tallahassee,FL
Summary
As a creative assistant, I am responsible for brainstorming and developing new ideas that align with the company's brand identity. I would also be expected to seek out potential clients and build relationships with them. My role has involved working closely with the team to ensure that all projects are delivered on time and to the highest quality.
Overview
10
years of professional experience
Work History
Massage Envy Spa
Massage Therapist
02.2024 - 05.2024
Job overview
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
100% Chiropractic
Licensed Massage Therapist
04.2022 - 08.2024
Job overview
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and stretch therapy
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
Soul Design Media
Creative Assistant
03.2021 - 04.2024
Job overview
- Managed social channel content strategy and calendars to drive engagement.
- Created customized marketing materials to increase product awareness.
- Established and managed relationships with external data providers and research vendors.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Devised data visualization dashboards to make complex data more accessible to teammate
Winston Retail
Merchandise Coordinator
11.2020 - 04.2022
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Worked with managers and advertising directors to optimize promotions.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Equinox
Front Desk Associate
02.2019 - 09.2021
Job overview
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Managed guest check-in and check-out procedures, reservations and payments
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers
- Trained all staff on front desk procedures and policies
- Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions
- Keeps clients appointments on schedule by notifying provider of arrival; clients reviewing service delivery compared to schedule; reminding provider of service delays..
Victoria's Secret & PINK
Lead Sales Associate
06.2014 - 02.2019
Job overview
- Assisted direct manager in execution & maintenance of sales goals
- Executed register opening and closing procedures daily & accurately.
- Maintained PINK brand awareness sales, promotions, and applicable ringing procedures.
- Utilized mobile point of sale (MPOS) units during peak times.
- Mentored new sales associates to contribute to store's positive culture.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in 80% and PINK and beauty products.
Education
Swedish InstituteNew York, NY
Associate of Science from Massage Therapy
2020
University Overview
- Awarded AB Honor roll, 3.5 gpa
Bayside High SchoolPalm Bay, FL
High School Diploma
05.2012
University Overview
- Awarded the AB honor roll
- Member of DECA ,Business leadership program
Skills
- Decision-making
- Forecasting and planning
- Presentation skills
- Friendly demeanor
- Goal-oriented
- Quick problem solver
- Thrives in fast-paced environments
- Committed team player
Timeline
Massage Therapist
Massage Envy Spa
02.2024 - 05.2024
Licensed Massage Therapist
100% Chiropractic
04.2022 - 08.2024
Creative Assistant
Soul Design Media
03.2021 - 04.2024
Merchandise Coordinator
Winston Retail
11.2020 - 04.2022
Front Desk Associate
Equinox
02.2019 - 09.2021
Lead Sales Associate
Victoria's Secret & PINK
06.2014 - 02.2019
Swedish Institute
Associate of Science from Massage Therapy
Bayside High School
High School Diploma
Volunteering
Veal Steen Music Publishing
Palm Bay, Fl
Nov 2013 - Mar 2014
Supported website management updating content and organizing music library catalog.
NAN Communications Manager Assistant
National Action Network, NAN
New York, NY
Jan 2014 - Mar 2014
Supported NAN Convention with staff and day of event tasks, including public relations support with White House Press Office during President Obama's speech.
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