Terrell Ballard
Antioch,CA
Summary
Dynamic and results-oriented Freight Associate with a proven track record at Home Depot, where I excelled in enhancing store appearance and efficiency through expert freight handling and stock management. Skilled in warehouse safety and customer service, I consistently ensured timely completion of stocking tasks, improving store readiness by 100% for day-to-day operations. Demonstrated exceptional teamwork and collaboration, elevating customer experience through meticulous attention to detail and proactive assistance.
Overview
5
5
years of professional experience
Work History
Freight Associate
Home Depot
03.2017 - 05.2022
- Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
- Loaded and unloaded trucks.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Communicated effectively with management regarding any discrepancies or issues found during overnight processes.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Maintained neat, organized stockroom free of hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
Diploma - General Education
Freedom High School
Oakley, CA06.2016
Skills
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Heavy Lifting
- Pallet Jack Operation
- Stock management
- Freight Handling
- Time Management
- Teamwork and Collaboration
- Customer Service
- Flexible and Adaptable
- Multitasking
- Stocking
- Order Picker Operation
Timeline
Freight Associate
Home Depot
03.2017 - 05.2022
Diploma - General Education
Freedom High School
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