Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terrell Brown

Charlotte

Summary

Effective manager with 5+ years of experience in dynamic transportation and logistics, adept in all phases of supply chain management. Efficient in strategically planning and managing logistic, warehouse operations, transportation details, customer service solutions and team development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

MANAGER

Express Oil Tires and Engineers
Concord
05.2024 - Current
  • Lead, mentor, and managed a team of service technicians and support staff.
  • Ensure timely and efficient completion of repairs, maintenance, and installations.
  • Build and maintain strong relationships with clients to encourage repeat business.
  • Develop and manage the service department budget, including labor, materials, and equipment costs

PROGRAM DIRECTOR

Ancora Education
Charlotte
05.2022 - 05.2024
  • Followed federal and state regulations governing commercial driving and CDL requirements.
  • Provided awareness of current trends for educational and curriculum development, achieving a 92% CDL skills test pass rate.
  • Proficient in resolving conflicts between students, staff, and other stakeholders; producing a culture of motivated students and staff
  • Managed class schedules, resources, and facilities
  • Experience in oversight, recording, and reconciling travel expenses

ASSISTANT OPERATIONS MANAGER

Prime Time Leasing
Charlotte
05.2021 - 11.2021
  • Assisted store manager in ensuring proper staff hiring
  • Assisted with delegation of operations and overseeing ratings of performance of staff in each department
  • Maintained department inventory, including rotating inventory to achieve company sale goals

DRIVER TRAINER

160 Driving Academy
Charlotte
07.2020 - 11.2020
  • Followed state and federal regulations while leading classroom, yard, and road training for CDL trainees
  • Monitored and recorded students' progress with daily attendance tracking and evaluations
  • Coordinated with training staff to maintain accurate training participation records

DRIVER MANAGER

Carolina Truck Driving School
Charlotte
02.2018 - 03.2019
  • Proven ability to supervise, train, and motivate drivers
  • Knowledge of DOT regulations, HOS (Hours of Service), and FMCSA compliance
  • Dispatched over 12 road trucks for CDL training
  • Proficient in transportation management systems (TMS), GPS, ELDs, and telematics
  • Conducting driver safety meetings and training sessions
  • Ability to assess operational inefficiencies and improve route productivity
  • Maintain records and schedules with accuracy
  • Understanding of cost controls, budgeting, and profitability in fleet operations

Education

HIGH SCHOOL DIPLOMA -

North Rowan High School
Spencer, NC
01.2000

Skills

  • Decision-Making
  • Leadership
  • Customer Service
  • Problem-solving
  • Communication
  • Operating systems
  • Budget Management
  • Team building & People Management
  • Planning and organizing
  • Time management & Prioritization

Certification

  • Fleet Management, 05/01/25
  • Project Management, 05/01/25
  • OSHA Workplace safety, 05/01/25
  • Six Sigma Black Belt, 06/01/25

Timeline

MANAGER

Express Oil Tires and Engineers
05.2024 - Current

PROGRAM DIRECTOR

Ancora Education
05.2022 - 05.2024

ASSISTANT OPERATIONS MANAGER

Prime Time Leasing
05.2021 - 11.2021

DRIVER TRAINER

160 Driving Academy
07.2020 - 11.2020

DRIVER MANAGER

Carolina Truck Driving School
02.2018 - 03.2019

HIGH SCHOOL DIPLOMA -

North Rowan High School

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