Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Hobbies and Interests
Volunteer Experience
Awards
Timeline
Generic

Terrell Clarke

Brooklyn

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.Also Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

3
3
years of professional experience

Work History

Clarks

Ms Rashida
Brooklyn
09.2022 - Current
  • Maintained store appearance through organization and cleanliness.
  • Collaborated with team members to achieve sales goals.
  • Handled customer complaints with professionalism and care.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.

Burlington

Summer Youth Employment Program
Brooklyn
06.2022 - 07.2022
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Maintained store appearance through organization and cleanliness.
  • Assisted customers with product selection and inquiries.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Used technology resources to assist customers in locating and selecting items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School - Military Process / Army Supply Specialist

James Madison High School
Brooklyn, NY
06-2024

Skills

  • Verbal Communication
  • Critical Thinker
  • Leadership
  • Teamwork
  • Video Editor
  • Google Docs
  • Microsoft Word
  • Powerpoint Presentation
  • Team collaboration
  • Attention to detail
  • Time management

Extracurricular Activities

Tennis Team, 2021, Present

Hobbies and Interests

  • Hip Hop/Music
  • Video Editing
  • Basketball
  • Track
  • Art
  • Producing Beats
  • Video Games

Volunteer Experience

Soup Kitchen Volunteer, Brooklyn, NY, Assisted with preparation and distribution of meals on Thanksgiving., Managed intake of donated food.

Awards

  • Most Improved Student, 2020
  • Citizenship award for social studies, 2020
  • Excellence in English Language Arts, 2020

Timeline

Clarks

Ms Rashida
09.2022 - Current

Burlington

Summer Youth Employment Program
06.2022 - 07.2022

High School - Military Process / Army Supply Specialist

James Madison High School

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