Terrell C. Washington
Chicago,Illinois
Summary
To obtain a rewarding position utilizing my knowledge, skills and abilities in janitorial services and customer service .
Overview
23
23
years of professional experience
Work History
Drivers Attendant
MV Transportation Services
02.2022 - 03.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Janitorial Services
Aramark
05.2013 - 07.2013
- Maintained janitorial services position located within Navy Pier
- Responsible for cleaning common areas, removing debris, and keeping areas tidy
- Vacuumed and mopped floors, emptied trash receptacles, and replaced lining of trash cans
- Power-washed stairs and dock areas
- Operated GATOR machinery to compact and dump debris
- Other primary responsibilities consisted of identifying and reporting possible repairs; cleaning and servicing restrooms with mops and disinfectants; cleaning windows, glass partitions and mirrors
Customer Service Representative
Walgreens
01.2006 - 08.2008
- Provided quality customer service and handled inquiries efficiently
- Answered incoming calls and direct to proper personnel
- Operated register to itemize and total customer's purchases
- Collected cash, checks or credit card payments and balanced drawers at the end of shift
- Stocked shelves and marked prices for new and/or sale merchandise
- Sorted and organized end panels; sales displays and featured merchandise throughout the entire store
Customer Service Associate
Babies "R" Us
02.2001 - 08.2004
- Provided quality customer service, assisted in locating merchandise, processed and shelved incoming merchandise
Activity Aide
Forest Edge Healthcare (formerly Presidential Pavilion)
03.2003 - 06.2004
- Implemented exercise routines and recreational activities for patients
- Cleaned, sanitized and supplied restrooms
- Maintained cleanliness and a safe environment for facility grounds
Education
H.S. Diploma -
Calumet Career Academy
Chicago, IllinoisCertified in Basic Janitorial Skills, Advanced Janitorial Skills, Floor Care Skills and Carpet Care Skills - Janitorial Training
Ada S. McKinley Community Services, Inc.
Chicago, Illinois05.2013
Skills
- Facility maintenance
- Health and safety
- Sanitation practices
- Customer service
- Cleaning equipment operation
- Attention to detail
- Strong work ethic
- Team player attitude
Personal Information
Gender: Male
Timeline
Drivers Attendant
MV Transportation Services
02.2022 - 03.2024
Janitorial Services
Aramark
05.2013 - 07.2013
Customer Service Representative
Walgreens
01.2006 - 08.2008
Activity Aide
Forest Edge Healthcare (formerly Presidential Pavilion)
03.2003 - 06.2004
Customer Service Associate
Babies "R" Us
02.2001 - 08.2004
H.S. Diploma -
Calumet Career Academy
Certified in Basic Janitorial Skills, Advanced Janitorial Skills, Floor Care Skills and Carpet Care Skills - Janitorial Training
Ada S. McKinley Community Services, Inc.
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