Proven leader with a track record of enhancing operations and boosting team productivity at TGI Fridays. Skilled in operations management and staff supervision, I excel in recruiting top talent and improving service standards, leading to increased customer satisfaction and repeat business. Expert at policy enforcement and money handling, consistently achieving and surpassing company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.