Overview
Work History
Timeline
Hi, I’m

Terrell Johnson

Youngsville,NC
Terrell Johnson

Overview

36
years of professional experience

Work History

Enact Mortgage Inc
Raleigh, NC

IT Manager/Citrix Engineer/Senior Platform Engineer
02.2017 - 09.2024

Job overview

  • Migrated on-premises infrastructure to Citrix DaaS Cloud to include AWS and Azure Desktop setups
  • Manage all things Citrix; An advocate for Citrix best practices and considered owner of the service
  • Designed solutions and provide feedback on systems design documentation
  • Manage and maintain relationships with vendors to ensure platform uptime and system stability
  • Formulate teams to handle specific implementations and challenges
  • Build solid relationships with first, second and third level support with OJT regarding Citrix specific products and functions
  • Design monitoring rules focused on Citrix environments, with Citrix Cloud Monitoring and ControlUp
  • Integrated Chocolatey and FSlogix design and configuration tailored to meet the user’s needs

Agio
Morrisville, NC

Citrix Engineer/Team Manager
02.2017 - 06.2018

Job overview

  • Support various hedge fund client’s Citrix environments including, but not limited to, NetScaler 10.5-12 (VPX, MPX8005, 5000, 10,500 and SDX), XenApp 6.5-7.15, XenDesktop 4.5-7.15 (non-Persistent and persistent), StoreFront, and PVS
  • Propose designs for prospective clients and provide feedback on systems design documentation
  • Design monitoring rules focused on Citrix environments, using Logic Monitor and ControlUp

Fidelity Investments
Cary, NC

Senior Citrix Engineer
11.2015 - 02.2017

Job overview

  • Heavily involved in XenApp and XenDesktop architecture, engineering and operational needs of the program
  • Maintain operational readiness, test software as it relates to the virtual workspace, create standards, engineer new solutions, enable and support the end-user as well as all around support for the entire program, while working with geographically dispersed users and support staff
  • Supporting XenApp 6.5, XenDesktop 7.6, Provisioning 7.6, WebInterface 5.4, Storefront 3.0 and AppSense 8.5) Supporting 23,000 Persistent Hosted Virtual Desktop users and 5000 XenApp application users

NC Department of Transportation
Raleigh, NC

Lead Citrix Engineer
01.2008 - 11.2015

Job overview

  • Lead Citrix Engineer for XenDesktop and XenApp
  • Upgrade environment from 4.0 and 5.0 respectively to version XenDesktop 7.6
  • Dedicated to giving users a very functional and process-oriented user experience
  • Lastly, the VMware Horizon View administrator for the NC Ferry Division
  • Present and package multiple applications that were agency developed and others like SAP and ESRI products
  • Lead projects for cross platform solutions
  • Solving technical problems on the fly for customers
  • System documentation, installation, research, troubleshooting, and work with vendors to deliver exceptional products
  • (Windows XP, 7, 8.1 2008R2, 2012R2)

NC Department of Transportation
Raleigh, NC

IT Manager
01.2008 - 11.2011

Job overview

  • Managed a team of highly qualified Windows and Linux Systems Engineers
  • Streamlined and controlled a 2.3 million dollar budget regarding IT infrastructure needs
  • Enhancing all the business functions for clients by visiting their sites and analyzing work processes
  • Hire, mentor, and develop staff to meet organizational goals, Managed daily decisions with respect to project goals and job task prioritization
  • Appraised staff quarterly on job performance
  • Prioritize works needs with staffing requirements
  • Vendor contracts and relationships organized and used to benefit the business needs

Datastaff Inc.
Raleigh, NC

Novell and Active Directory Admin
09.2003 - 11.2008

Job overview

  • Developed and followed plan to migrate from Novell NDS to Microsoft Active Directory and the upgrade from Windows 2000 to Windows XP across metro Raleigh
  • Project completed on time and under budget
  • Install and configured Windows and Linux server systems using typical hardware based solutions and VMware
  • Deployed, documented and maintained application servers
  • Backup Citrix Metaframe Administrator

Ciber Inc.
Raleigh, NC

Team Lead – Network Integrator
09.2000 - 11.2003

Job overview

  • Managed a team of 4 integrators and delivered exceptional service to 100 client sites across the state of NC
  • Gained valuable knowledge as an integrator with DNS, DHCP, TCP/IP, Ethernet, Token Ring and Cisco switching and routing

US Air Force
Honolulu, HI

Imagery Interpreter
10.1988 - 10.1995

Timeline

IT Manager/Citrix Engineer/Senior Platform Engineer

Enact Mortgage Inc
02.2017 - 09.2024

Citrix Engineer/Team Manager

Agio
02.2017 - 06.2018

Senior Citrix Engineer

Fidelity Investments
11.2015 - 02.2017

Lead Citrix Engineer

NC Department of Transportation
01.2008 - 11.2015

IT Manager

NC Department of Transportation
01.2008 - 11.2011

Novell and Active Directory Admin

Datastaff Inc.
09.2003 - 11.2008

Team Lead – Network Integrator

Ciber Inc.
09.2000 - 11.2003

Imagery Interpreter

US Air Force
10.1988 - 10.1995

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Terrell Johnson