Terrell Johnson
Newark
Summary
Six years of experience as an Electronic Warfare Technician with the United States Air Force. Excellent reputation for problem solving, maintaining and improving client relationships, and driving overall operational improvements. Consistently saved costs while increasing profits. Contributes to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time management and communication. Motivated to learn, grow and excel.
Overview
13
13
years of professional experience
Work History
Security Officer
Maximum Security Firm LLC
402 Welsh St #4407, Chester, PA 19013
10.2021 - 11.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Reported irregularities such as fire and safety hazards to maintenance.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Package Loader
UPS Customer Center
East Oregon Ave
06.2020 - 04.2021
- Operated equipment while observing standard safety procedures.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Arranged items at destination according to customer requests and instructions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
Electronic Warfare Technician
United States Air Force
05.2014 - 05.2020
- Led shifts of maintenance personnel to generate roughly 20 mission capable sorties per week to fulfill mission requirements.
- Managed administrative requirements such as records maintenance and maintenance reports submission.
- Supervised ordering, unload, sort and tracking of supplies and equipment required for mission operations.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Worked flexible hours; night, weekend, and holiday shifts.
- Prepared and delivered investigative reports and briefings.
- Supervised team planning, implemented and realigned field and base operational strategies.
Desk Receptionist
Univeristy Of Mississippi
09.2012 - 04.2013
- Managed client check-in processes.
- Utilized quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Directed facility and room maintenance issues to appropriate personnel for immediate remediation.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Managed roughly 50 residential calls per day.
Security Officer
Sterling Security
155 Pompton Ave #106, Verona, NJ 07044
02.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Wrote detailed reports of all security breaches and investigations.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Examined doors, windows and gates to verify security.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Bachelor of Science - Criminal Justice
Strayer University
Cherry Hill, NJ12-2027
Skills
- Surveillance
- Mechanical expertise
- Electronic Signals Intelligence
- Threat Analysis
- Practice Vigilance
- Handle Surveillance Equipment
- Customer retention
- Time management
- Team building
- Inventory Management
- Data Entry
- Equipment maintenance
- Customer service
- Recordkeeping
- Strategic planning
Timeline
Security Officer
Sterling Security
02.2023 - Current
Security Officer
Maximum Security Firm LLC
10.2021 - 11.2022
Package Loader
UPS Customer Center
06.2020 - 04.2021
Electronic Warfare Technician
United States Air Force
05.2014 - 05.2020
Desk Receptionist
Univeristy Of Mississippi
09.2012 - 04.2013
Bachelor of Science - Criminal Justice
Strayer University