Terrell Lee

• Executed precise grilling techniques to enhance flavor and presentation of dishes.
• Managed cooking times to consistently deliver high-quality food for customer satisfaction.
• Supported needs of disabled populations.
  

Engaged with individuals with disabilities to promote inclusivity and strengthen community connections.

• Processed cash payments, checks, and card transactions with accuracy and discretion.

• Lead line cook and night-time kitchen supervisor
• Counted, balanced, and secured cash drawers during shift openings and closings.
• Processed cash payments, checks, and card transactions with accuracy and discretion.
• Oversaw cash handling procedures during shifts following company guidelines.
• Answered customer inquiries and provided accurate information regarding products and services.

• Applied proper recipes, knife skills, and cooking techniques to prep ingredients and prepare menu items, ensuring consistency in quality
• Multitasked and balanced prep work while ensuring timely meal preparation, maintaining high standards of quality for guest satisfaction
• Provided exceptional customer service to guests by effectively handling various tasks, including preparing ingredients for the culinary team and creating high-quality meals.

• Prepared recipes and menu items, ensuring proper labeling, dating, covering, and refrigeration for freshness and safety.
• Operated dish machine, ensuring thorough cleaning and appropriate storage of all dishes while maintaining cleanliness of equipment.
• Ensured compliance with sanitation standards by testing and documenting dish machine metrics. dish machine temperature and sanitizer daily.
• Received and stored food and supplies using proper food handling techniques including stock rotation and monitoring temperatures of perishable.
• Organized food supplies in designated areas for easy access during meal preparation. and utensils in serving stations, cupboards, and refrigerators, ensuring efficient access for kitchen operations.

• Executed recipes and prep specifications while ensuring adherence to food safety and sanitation standards.
• Executed cooking techniques including frying, grilling, and sautéing.
• Portioned out foods in designated amounts, utilizing knives and performing food prep in a safe and efficient manner.
• Ensured cleanliness and safety of galley and service areas by sweeping, scrubbing floors, and managing waste disposal.

• Proactively addressed guest needs by providing information on hotel/resort services and local attractions.
• Swept and mopped floors, removed trash and recycled materials, dusted furniture and fixtures, polished metal fixtures, and replenished restroom supplies.
• Regularly interacted with customers to resolve complaints and ensure satisfaction.
• Worked closely with management to resolve complaints from unsatisfied customers promptly and professionally.