Terrell Mason
Chicago,IL
Summary
Professional in environmental services sector, Hospitality management student prepared to uphold high standards in cleanliness and safety. Known for improving workplace hygiene and contributing to healthy cleanliness’s environment. Valued for effective collaboration and adaptability, ensuring reliable performance in dynamic settings.
Overview
11
11
years of professional experience
Work History
Room Attendant
Hilton Miami Airport Blue Lagoon
2022.10 - 2024.04
- Maintained cleanliness and organization of guest rooms and public areas.
- Inspected rooms for maintenance needs and reported issues promptly.
- Collaborated with housekeeping team to ensure timely completion of tasks.
- Restocked supplies in guest rooms, enhancing overall guest experience.
- Responded to guest requests efficiently, fostering positive relationships.
- Implemented best practices for efficient room turnover, improving workflow consistency.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Environmental Service Tech
EBM Inc
2016.08 - 2022.08
- Maintained patient and hospital confidentiality.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Conducted hazardous waste management studies.
- Set up beds or other furniture in rooms.
Banquet Event Steward
JW Marriott Hotel
2013.09 - 2014.07
- Maintained cleanliness and sanitation standards in food service areas to ensure guest satisfaction.
- Assisted kitchen staff with dish preparation and inventory management for efficient workflow.
- Trained new team members on proper cleaning techniques and safety protocols.
- Collaborated with management to streamline dishwashing processes, reducing turnaround time.
Education
High School or GED - undefined
West Town Academy
Chicago, IL06.2011
Some College - Hospitality Management
City Colleges of Chicago
Chicago, IL06.2028
Skills
- Sanitation procedures
- Quality control
- Hazardous waste disposal
- Quality assurance standards
- Environmental assessment
- Cross-functional teamwork
- Project management experience
Timeline
Room Attendant
Hilton Miami Airport Blue Lagoon
2022.10 - 2024.04
Environmental Service Tech
EBM Inc
2016.08 - 2022.08
Banquet Event Steward
JW Marriott Hotel
2013.09 - 2014.07
Some College - Hospitality Management
City Colleges of Chicago
High School or GED - undefined
West Town Academy