Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrell Peterson

6101 64th Ave N,Minnesota

Summary

Resolute and purposeful IT professional with a desire to learn about and grow into IT Roles. I am diligent and mindful, and I provide excellent customer service to create positive workplace relationships. I communicate effectively and enjoy working with people to solve problems. I thrive in dynamic environments, embrace innovation, adapt readily to changes, and welcome challenges. I am task-oriented, Able to handle constuctive critizem, and always willing to learn.

Overview

3
3
years of professional experience

Work History

Coordinator

HomeGoods
Maple Grove, Minnesota
03.2021 - Current
  • Resolving customer complaints Promply while upholding company standards.
  • Creating and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Ensuring compliance with company policies and procedures related to project management activities.
  • Proving Orginazional skills
  • Multitasking

Outdoor Leader

Wilderness Inquiry
Saint Paul, Minnesota
05.2024 - 08.2024
  • Researched new destinations, routes and activities to add value to existing programs.
  • Attended regular meetings with other staff members or management regarding operational matters.
  • Maintained accurate records of participant attendance and incident reports.
  • Ensured that all equipment was inspected, maintained and stored correctly after each use.
  • Organized and led team-building exercises to promote group cohesiveness.
  • Conducted risk assessments of the environment prior to commencing any activity.

IT Assistant

Bhatti Gastroenterology Consultants
Chaska, Minnesota
09.2023 - 05.2024
  • Provided assistance in the development of policies related to IT security standards.
  • Managed inventory of IT equipment including laptops, desktops, phones.
  • Resolved printer, scanner, fax machine related problems.
  • Assisted with the installation of operating systems on computers throughout the organization.
  • Installed new software applications and troubleshot existing software issues.
  • Set up video conferencing equipment for remote meetings when needed.
  • Created user accounts in active directory for new employees.

Education

Associate of Science - Information Technology

Hennepin Technical College
Minneapolis, MN
05-2024

Skills

  • Customer Service
  • Relationship Building
  • Teamwork and Collaboration
  • Information Security
  • Interpersonal Skills
  • Software Maintenance
  • Software Installation
  • Analytical and Critical Thinking
  • Troubleshooting

Timeline

Outdoor Leader

Wilderness Inquiry
05.2024 - 08.2024

IT Assistant

Bhatti Gastroenterology Consultants
09.2023 - 05.2024

Coordinator

HomeGoods
03.2021 - Current

Associate of Science - Information Technology

Hennepin Technical College

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Terrell Peterson