Terrell Smith

Resourceful [Job Title] provides installation and troubleshooting to maintain customer cable TV, internet, telephone and alarm equipment hookup. Documents and addresses request-for-service, overseeing repair issues to improve customer satisfaction. Checks in-stock inventory to handle installation and maintenance services. Detail-oriented resource for resolving product use issues and client complaints. Driven to meet or exceed targets for service, quality and performance. Superior work ethic with a demonstrated track record of success in cable, internet and phone systems. Background includes customer service, area cabling and system installations. Well-organized and responsible with excellent communication and planning abilities. Strong multitasker and problem-solver with solid technical background.