Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Terrell Washington

Terrell Washington

Rogers,Arkansas

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cook Operator

Tyson Foods
11.2024 - Current
  • Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
  • Transferred oil from holding tanks to fryer tanks and basins when necessary to maintain product quality and freshness.
  • Used computer touch screens to monitor and control equipment.

Lead Unloader

OK Foods
07.2024 - 11.2024
  • Improved unloading efficiency by implementing new procedures and training team members on best practices.
  • Troubleshot any issues that arose during the unloading process, swiftly resolving them to minimize impact on operations.
  • Ensured accurate documentation of received goods by verifying shipment contents against purchase orders or packing slips upon arrival.

Car Salesperson

Lewis Ford Sales
09.2023 - 07.2024
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Apparel Designer

ABC Printing and Signs
08.2022 - 08.2023
  • Increased customer satisfaction with attention to fabric selection and garment construction improvements.
  • Performed data entry through Microsoft Excel and completed proper paperwork.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.

Team Lead

Planet Fitness
09.2018 - 08.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Education

BBA - Organizational Leadership

University of Arkansas Fort Smith
Fort Smith, AR
05-2023

Associate of Science - Graphic And Digital Design

University of Arkansas Fort Smith
Fort Smith, AR
05-2020

Skills

  • Food safety
  • Kitchen equipment operation
  • Customer service
  • Data entry
  • Active listening
  • Microsoft Excel

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.
  • Autodesk Certified Professional (ACP)
  • CPR/AED Certification
  • Forklift Certification

Languages

English
Native or Bilingual

Timeline

Cook Operator

Tyson Foods
11.2024 - Current

Lead Unloader

OK Foods
07.2024 - 11.2024

Car Salesperson

Lewis Ford Sales
09.2023 - 07.2024

Apparel Designer

ABC Printing and Signs
08.2022 - 08.2023

Team Lead

Planet Fitness
09.2018 - 08.2022

BBA - Organizational Leadership

University of Arkansas Fort Smith

Associate of Science - Graphic And Digital Design

University of Arkansas Fort Smith

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