Terrell Young
Phoenix,AZ
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Apple Technical Support Representative
Apple
01.2018 - 05.2019
- Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions
- Resolved service and technical problems for customers by asking clear and specific questions
Pool Technician
Complete Pool Care
07.2023 - Current
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Real Estate Wholesaler
Impact Carpal
05.2019 - 06.2023
- Increased sales revenue by establishing strong relationships with key clients and providing exceptional customer service.
- Negotiated contracts for better pricing, resulting in increased profit margins.
- Built relationships with customers and community to establish long-term business growth.
- Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.
- Utilized social media marketing strategies to promote properties, reaching a wider audience and increasing inquiries.
Education
Architecture
University Lincoln, Nebraska
Lincoln, NEWestside High School
Omaha, NE05.2018
Skills
- Problem-solving
- Decision making
- Customer Service
- Goal-Oriented
Timeline
Pool Technician
Complete Pool Care
07.2023 - Current
Real Estate Wholesaler
Impact Carpal
05.2019 - 06.2023
Apple Technical Support Representative
Apple
01.2018 - 05.2019
Architecture
University Lincoln, Nebraska
Westside High School