Overview
Work History
Education
Skills
Timeline
Generic

Terren Sudberry

Oak Park

Overview

3
3
years of professional experience

Work History

Operations Specialist/ Lending Support

United Wholesale Mortgage
06.2025 - Current
  • Initial setup for mortgages and HELOCS
  • Verifying each document for the loan process to be sent over to underwriting
  • Sending documents back when they were not labeled properly
  • Determining if th

Bank Teller

PNC Bank N.A
07.2023 - 07.2024
  • Executes sales or other financial transactions.
  • Verifies accuracy of financial or transactional data.
  • Collects deposits, payments, or fees.
  • Calculates financial data.
  • Prepares cash for deposit or disbursement.
  • Enters information into databases or software programs.
  • Responds to customer problems or complaints.
  • Provides clerical assistance.
  • Answers customer questions about goods or services.
  • Answers telephones to direct calls or provide information.
  • Sells products or services.
  • Obtains personal or financial information about customers or applicants.
  • Maintains financial or account records.
  • Interprets financial information for others.
  • Calculates costs of goods or services.
  • Explains regulations, policies, or procedures.

Shift Leader

Jersey Mikes
01.2022 - 05.2023
  • Resolved customer complaints regarding food service.
  • Compiled and balanced cash receipts at the end of the day or shift.Performed food preparation.
  • Trained workers in food preparation, and in service, sanitation, and safety procedures.
  • Supervised and participated in kitchen and dining area cleaning activities.
  • Assigned duties, responsibilities, and workstations to employees in accordance with work requirements.
  • Recorded production, operational, and personnel data on specified forms.
  • Recommended measures for improving work procedures and worker performance to increase service quality and enhance job safety.

Education

Associate of Applied Science - Mental Health Counseling

Oakland Community College
Royal Oak, MI
01-2027

High School Diploma - undefined

Berkley High School
Berkley, MI
06.2022

Skills

  • Patience and empathy
  • Operational efficiency
  • Cross-functional communication
  • Risk mitigation
  • Attention to detail
  • Cash handling
  • Problem-solving
  • Customer service focus
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management

Timeline

Operations Specialist/ Lending Support

United Wholesale Mortgage
06.2025 - Current

Bank Teller

PNC Bank N.A
07.2023 - 07.2024

Shift Leader

Jersey Mikes
01.2022 - 05.2023

High School Diploma - undefined

Berkley High School

Associate of Applied Science - Mental Health Counseling

Oakland Community College

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Terren Sudberry