Terrence Anderson
Starkville,United States
Summary
Reliable candidate dedicated to providing quality service and seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Sales Associate
Advanced Auto Parts
08.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Consultant
AT&T
01.2021 - 08.2021
- Utilized strong listening skills to understand and address customer inquiries and technical issues
- Troubleshoot computers, phones, and electronic devices, implementing effective solutions
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Team Leader/Cashier Trainer
Winn Dixie
05.2015 - 08.2019
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Associate Of Applied Science - Computer Networking
East Mississippi Community College
Mayhew, MS05.2024
Associate Of Applied Science - Network Security
East Mississippi Community College
Mayhew, MS05.2024
Skills
- proficient in Cisco router and switch configuration
- strong problem-solving abilities cultivated through academic and work experiences
- proficient in troubleshooting computers, phones, and electronic devices
- Excellent communication and interpersonal skills developed through customer service and volunteer work
- Experience with Linux operating systems
- Attention to detail and ability to work multitask effectively
Accomplishments
Work keys Gold Achievement
Timeline
Sales Associate
Advanced Auto Parts
08.2023 - Current
Sales Consultant
AT&T
01.2021 - 08.2021
Team Leader/Cashier Trainer
Winn Dixie
05.2015 - 08.2019
Associate Of Applied Science - Computer Networking
East Mississippi Community College
Associate Of Applied Science - Network Security
East Mississippi Community College
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