TERRENCE BENTON
Millbury
Summary
Dependable Associate bringing strong organizational skills and methodical approach to tasks. Focused on achieving results with accuracy and speed, ensuring minimal errors in all assignments. Demonstrates solid work ethic and commitment to maintaining order in work processes. Well-prepared to contribute relevant knowledge and abilities.
Overview
10
10
years of professional experience
Work History
Associate
Walmart
Whitinsville, MA
05.2022 - Current
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Participated in team meetings, providing insights to improve operations.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
Dining Room Server
Salmon Health & Retirement
Westboro, MA
07.2021 - 05.2022
- Responded promptly to customer requests and inquiries.
- Greeted guests and provided friendly service with a smile.
- Retrieved dirty dishes from tables after meals were completed.
- Adhered to established health and safety guidelines.
- Maintained an organized, clean, and sanitary work environment.
- Demonstrated excellent customer service skills.
- Provided knowledgeable menu advice to customers.
- Checked on guests periodically throughout the meal period.
- Assisted in setting up dining room tables for customers.
- Stocked glassware, silverware, linen, condiments, napkins, as necessary.
- Communicated effectively with co-workers, management, and other departments.
Dietary Aide
Christopher House
Worcester, MA
05.2016 - 07.2021
- Delivered dishes and meal trays to patient rooms during scheduled times.
- Performed daily cleaning duties such as sweeping floors and mopping surfaces.
- Provided excellent customer service to residents, staff, and families.
- Assisted with preparing and serving meals according to dietary requirements and regulations.
- Maintained a clean work environment by sanitizing equipment and washing dishes.
- Checked meal trays for compliance with diet modifications.
- Demonstrated effective communication skills when interacting with patients, families, and staff.
- Helped with storing, rotating, and restocking of food supplies.
- Responded promptly to requests from patients or family members regarding dietary needs.
Education
Associate of Science - Accounting
Massachusetts Bay Community College
Wellesley Hills, MA01-2027
Skills
- Attention to detail
- Time management
- Problem-solving
- Courteous and professional
- Customer service
- Inventory management
- Order fulfillment
- Leadership qualities
- Customer interaction
Timeline
Associate
Walmart
05.2022 - Current
Dining Room Server
Salmon Health & Retirement
07.2021 - 05.2022
Dietary Aide
Christopher House
05.2016 - 07.2021
Associate of Science - Accounting
Massachusetts Bay Community College