Terrence Brock
Houston
Summary
Communications-focused healthcare professional with over 15 years of clinical expertise in high-stakes operations. Known for enhancing cross-functional communication, streamlining workflows, and effectively leading teams in complex environments. Aiming to leverage operational insight and leadership experience in an Administrative Leadership role.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Travel Transplant Coordinator
Dedicated Staffing Solutions
08.2022 - Current
- Lead communication and coordination across multiple OPOs, ensuring seamless case progression and operational continuity.
- Liaised with hospital partners, transplant centers, and internal teams to ensure clear communication and professionalism in high-acuity situations.
- Coordinate complex logistics including organ allocation, transportation, and multi-team communication.
- Triaged referrals and delegated resources to support staffing needs and stabilize operations during high-volume periods.
- Trained and mentored new employees, modeling best practices in communication and donor management to enhance workflow efficiency.
- Recognized for adaptability, leadership presence, and strong judgment under pressure.
- Provided support to donor staff in daily operations
Transplant Coordinator
Life-Giving Resources
07.2021 - 11.2023
- Coordinated thoracic and abdominal organ allocation and transportation logistics to ensure timely donor organ availability.
- Educated hospital partners on donation processes and expectations, enhancing collaboration and support.
- Streamlined communication channels, accelerating case progression and aligning cross-functional teams.
- Conducted remote and in-person meetings to facilitate collaboration
- Represented organizational values of integrity, compassion, and professionalism in all communications.
Transplant Coordinator
New Mexico Donor Services
03.2022 - 01.2023
- Allocated organs in accordance with UNOS policy, ensuring precision and thorough documentation for accountability.
- Managed donor cases, clarifying expectations and processes for hospital partners and clinical teams to enhance collaboration.
- Educated staff on donation procedures to improve interdepartmental collaboration and understanding.
Donation Clinical Specialist
LifeGift Donation Center
11.2017 - 03.2022
- Oversaw donor management through analysis of diagnostic data, therapy orders, and comprehensive documentation.
- Delivered feedback and guidance to clinical teams, fostering collaboration and optimizing donor management outcomes.
- Coordinated communication among hospital staff, respiratory therapists, nurses, and physicians to enhance consistency in donation processes.
Registered Respiratory Therapist
Texas Children’s Hospital
09.2014 - 11.2017
- Supported physicians and clinical teams with airway management and respiratory therapies.
- Educated patients and families on care plans, ensuring understanding and trust.
- Delivered patient-centered communication to families and staff in the PICU and PCU.
Basic EMT
Acadian Ambulance Service
06.2010 - 03.2015
- Provided emergency care with calm, clear communication in high-stress situations.
- Trained new employees while de-escalating potentially volatile situations to ensure team safety and effective patient care.
- Operated critical equipment to perform rapid, accurate patient assessments, enhancing response times in emergencies.
RRT/RCP
The Methodist Hospital – Texas Medical Center
Houston
01.2016 - 01.2017
- Facilitated ventilator setup, intubation, extubation, and sterile procedures to ensure optimal patient respiratory support.
- Collaborated with multidisciplinary teams to enhance patient care and coordination.
Education
Respiratory Therapy Program
Houston Community College
Houston, TX01-2014
Graduate -
S.P. Waltrip High School
01-2005
Skills
- Leadership Development
- Communication Strengths
- Strategic Communication
- Workflow Optimization
- Multi-site Operational Coordination
- High-pressure Decision Making
- Relationship Building
- Stakeholder Engagement
- Mentorship Programs
- New Hire Training
- Staff Development
- Cross-functional Collaboration
- Crisis Management
- Process Improvement
- Documentation Accuracy
- Logistics Management
Certification
- Registered Respiratory Care Practitioner, 2014
- Certified Procurement Transplant Coordinator, 2020
Core Leadership Communication Strengths
- Strategic communication with clinical teams, executives, and external partners
- Workflow optimization and multi-site operational coordination
- High-pressure decision-making with clarity and professionalism
- Relationship building and stakeholder engagement
- Training, onboarding, and staff development
- Cross-functional collaboration and conflict de-escalation
- Process improvement and documentation accuracy
- Logistics management (air/ground transport, multi-team coordination)
Timeline
Travel Transplant Coordinator
Dedicated Staffing Solutions
08.2022 - Current
Transplant Coordinator
New Mexico Donor Services
03.2022 - 01.2023
Transplant Coordinator
Life-Giving Resources
07.2021 - 11.2023
Donation Clinical Specialist
LifeGift Donation Center
11.2017 - 03.2022
RRT/RCP
The Methodist Hospital – Texas Medical Center
01.2016 - 01.2017
Registered Respiratory Therapist
Texas Children’s Hospital
09.2014 - 11.2017
Basic EMT
Acadian Ambulance Service
06.2010 - 03.2015
Respiratory Therapy Program
Houston Community College
Graduate -
S.P. Waltrip High School