Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Terrence Harris

Houston,TX

Summary

As a sales professional with 15 years of experience, I have a proven track record of building strong relationships, establishing partnerships, and creating profitable channels. I am a strategic leader who excels in expanding network connections, introducing new products, developing territories, and identifying customer needs to deliver effective solutions. My strong work ethic, adaptability, and exceptional interpersonal skills make me a highly motivated employee with a desire to take on new challenges. I am adept at working effectively without supervision and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Full Time Sales Associate

Champs Sports
Pearland, Texas
12.2018 - Current
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Adhered to company initiatives and achieved established goals.

Full Time Case Packer

Long Horn Glass Corporation
Houston, Texas
07.2017 - 10.2018
  • Operated a case packing machine to package product into boxes.
  • Checked finished cases for accuracy and completeness of product.
  • Performed regular maintenance on equipment to ensure proper functioning.
  • Verified that all labels were accurately applied onto packages before sealing them up.
  • Monitored inventory levels and restocked supplies as needed.
  • Adjusted settings on the case packing machine according to size, weight, and type of product being packed.
  • Assisted in loading and unloading pallets from conveyor belts for packaging purposes.
  • Utilized hand tools such as tape guns, box cutters., when necessary.

General Store Manager

Champs Sports
Houston, Texas
03.2015 - 06.2017
  • Developed and managed annual budget for the store.
  • Maintained records of inventory, sales, and personnel activity.
  • Monitored staff performance and provided feedback to ensure service standards were met.
  • Ensured compliance with all safety regulations and procedures in the store.
  • Conducted regular meetings with employees to discuss current operations issues.
  • Resolved customer complaints promptly and professionally.
  • Reviewed daily financial statements to identify areas of improvement.
  • Recruited, hired, trained, supervised, evaluated, and managed staff members.
  • Scheduled shifts for employees to meet operational needs of the store.
  • Inspected store premises regularly to maintain cleanliness and a safe working environment.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Maintained current accounts and deposited funds to keep on-site cash low.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Trained and mentored associates to teach daily tasks and procedures.

Assistant Manager

Champs Sports
Friendswood, Texas
06.2014 - 02.2015
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Full Time Sales Associate

Champs Sports
Friendswood, Texas
08.2009 - 06.2014
  • Maintained records related to sales for store management.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Exchanged merchandise for customers and accepted returns.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered store and merchandise questions and led customers to wanted items.

Part Time Sales Associate

Champs Sports
Sugar Land, Sugar Land
08.2008 - 08.2009
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Willowridge High School
Houston, TX

Skills

  • Sales Training
  • Store Opening and Closing
  • Merchandising knowledge
  • Positive and professional
  • Exceeds sales goals
  • Outgoing Personality
  • Policy and Procedure Adherence
  • Excellent communication skills
  • Guest Relations
  • Building rapport
  • Energetic self-starter
  • Exceptional customer service
  • Multi-tasking strength

Affiliations

Bowling is a sport that I am passionate about. Currently, I am an active participant in a semi-professional league, where I have achieved a personal best score of 300.

Accomplishments

During my first year as general store manager, I achieved several awards for upholding my audit percentage to the allowable standard. I take pride in being awarded as the Rookie of the Year for exceeding my sales objectives, offering assistance to my district when necessary, and sustaining a clean and organized store.

References

References available upon request.

Timeline

Full Time Sales Associate

Champs Sports
12.2018 - Current

Full Time Case Packer

Long Horn Glass Corporation
07.2017 - 10.2018

General Store Manager

Champs Sports
03.2015 - 06.2017

Assistant Manager

Champs Sports
06.2014 - 02.2015

Full Time Sales Associate

Champs Sports
08.2009 - 06.2014

Part Time Sales Associate

Champs Sports
08.2008 - 08.2009

High School Diploma -

Willowridge High School
Terrence Harris