Benjamin Spielman

Full Time Sales Associate

Best Buy

Rockford, IL

11.1999 - 02.2021

Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Maintained customer satisfaction while handling product returns quickly and professionally and getting customer the products that would better suit them.
Engaged with customers to effectively build rapport and lasting relationships.
Educated customers on promotions to enhance sales.
Solved customer challenges by offering relevant electronic products and services.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Boosted sales by conferring with customers to evaluate their needs of services and recommend best-fit company offerings.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Developed, marketed and sold full range of electronic products, including Geek Squad Total Tech Support and Financing to ensure customer satisfaction..
Trained and developed new sales team associates in products, selling techniques and company procedures.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.