Benjamin Spielman
Best Buy Sales Advisor
Winnebago,IL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of post-secondary education
21
21
years of professional experience
Work History
Full Time Sales Associate
Best Buy
Rockford, IL
11.1999 - 02.2021
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Maintained customer satisfaction while handling product returns quickly and professionally and getting customer the products that would better suit them.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
- Solved customer challenges by offering relevant electronic products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Boosted sales by conferring with customers to evaluate their needs of services and recommend best-fit company offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Developed, marketed and sold full range of electronic products, including Geek Squad Total Tech Support and Financing to ensure customer satisfaction..
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained organized, presentable merchandise to drive continuous sales.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintenance
Media Play
Rockford, Illinois
06.1999 - 08.1999
- Operated garbage compactor and made sure garbage was separated to prepare for weekly sanitation pickup.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Trained junior maintenance professionals on correct repair and cleaning procedures.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Education
High School Diploma -
Winnebago High School
Winnebago, NE 01.1996 - 05.1999
Skills
Stocking and replenishing
Loss prevention
Excellent people skills
Client Service
Problem-solving skills
Relationship building
Product and service sales
Professional demeanor
Social perceptiveness
Point of sale knowledge
Upselling
Sales training
Multi-tasking strength
Adapt to diverse groups
Merchandising understanding
Exceptional customer service
Electronic product knowledge
Product promotions
Cash Handling
Cash register operations
Sales expertise
Accomplishments
. Won Sales Award, for being Top 10 % in Company Sales in which they sent me to Puerto Rico as a reward.
Golfing, Gaming, Watching Live Sports
In my free time I enjoy playing Golf and Also love playing Video Games either on my Gaming Console or playing on my Cell Phone. I also love either attending a live sporting event or watching my favorite teams play on tv. I am a Big Packer Fan and I am a huge Chicago Cubs and Blackhawk fan and really love attending these games live if I can but don't mind if i watch them from home.
Additional Information
References
. Merritt Hill - Sales Manager 815-519-0419
. Eric Fonck -Current Sales Manager 563-690-8963
Timeline
Full Time Sales Associate
Best Buy
11.1999 - 02.2021
Maintenance
Media Play
06.1999 - 08.1999
High School Diploma -
Winnebago High School
01.1996 - 05.1999