Hi, I’m
Robert Sisco
Full Time Sales Associate
Prairie Village,KS
Summary
Dynamic professional with a proven track record at Hallmark Cards, Inc, excelling in customer service and inventory management. Leveraged problem-solving skills to reduce inventory costs significantly, while fostering teamwork to enhance store performance. Known for exceptional people skills and proficient POS system operation, consistently delivering outstanding customer satisfaction and operational efficiency.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
49
years of professional experience
Work History
Boy Scouts of America
Full Time Sales Associate
10.2020 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Boy Scout of America
Part Time Sales Associate
09.2019 - 10.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Hallmark Cards, Inc
Demand and Inventory Planner
06.1982 - 09.2018
Job overview
- Presented monthly forecast updates to senior management, highlighting key changes and risks in the demand outlook.
- Reduced inventory costs by optimizing safety stock levels and effectively managing obsolete items.
Hallmark Cards, Inc
Research Analyst
08.1976 - 06.1982
Education
Webster UniversityKansas City, MO
Master of Arts from Business Administration
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Product sales
- Customer needs assessment
- POS system operation
- Professional demeanor
Timeline
Full Time Sales Associate
Boy Scouts of America
10.2020 - Current
Part Time Sales Associate
Boy Scout of America
09.2019 - 10.2020
Demand and Inventory Planner
Hallmark Cards, Inc
06.1982 - 09.2018
Research Analyst
Hallmark Cards, Inc
08.1976 - 06.1982
Webster University
Master of Arts from Business Administration
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