

Assisted customers with inquiries and transactions to enhance service experience. Supported team members in task delegation to improve workflow efficiency. Fostered positive interactions with customers to promote satisfaction.
Managed cash register operations and ensured accurate transaction processing. Oversaw pizza preparation and assembly of salads and sub sandwiches, contributing to kitchen efficiency. Fostered teamwork and communication among staff to enhance service quality.
Sales and cash handling
Retail sales
Cash reconciliation
Balancing cash drawers
Processing cash transactions
Balancing end-of-day transactions
Anti-money laundering
Detecting counterfeit currency
PCI (6 years)
POS systems
Windows
CRM software
Spreadsheet software proficiency
Customer service
Customer inquiry handling
Teamwork
Multitasking
Organizational skills
Time management
Customer service
Customer complaint resolution
Phone etiquette
Problem-solving
Awarded for outstanding service and leadership in my position.