Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terrence Hicks

Matthews,NC

Summary

Compassionate Psychiatric Technician with a proven track record at Atrium, skilled in crisis intervention and behavioral management. Adept at utilizing de-escalation techniques to foster a safe environment, while effectively monitoring patient conditions. Committed to enhancing patient care through empathetic communication and thorough clinical documentation.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Psychiatric Technician

Atrium
Charlotte, NC
02.2024 - 06.2025
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Education

Associate of Arts -

Dodge City CC
Dodge City, KS
05.2024

Skills

  • Clinical documentation
  • De-escalation techniques
  • Developmental disabilities support
  • Incident reporting
  • Behavioral management
  • Suicide prevention
  • Behavior monitoring

Certification

Behavioral Health Certificate

Timeline

Psychiatric Technician

Atrium
02.2024 - 06.2025

Associate of Arts -

Dodge City CC