Terrence L. Super
Brentwood,CA
Overview
25
25
years of professional experience
Work History
2nd Vice President of the NALC Branch 1111
United States Postal Service
Fairfield, California
08.2019 - Current
- Qualifications and Training
- Clock Ring Falsification, Formal A Writing, Formal A Training, OWCP, Route Inspections Training, Pre-Dispute Resolution, Team (DRT) Training
- Detail-oriented with strong technical skills and the ability to learn concepts quickly
- Exceptional Steward dedicated to employee development
- Manger of Shop Stewards that work under Me.
- Shop Steward highly effective at interviewing employees, supervisors, and witnesses
- Dedicated to uncovering facts and evidence during complex investigations
- Over 17 years with the National Association of Letter Carriers
- Relevant Experience
- Lead Local Business Agent for high profile case
- San Jose’s 12 Station Clock Ring Falsification grievance
- Replacement Officer over four times
- 100% closing case rate
- Assisted in Arbitration and participated in every step of the Grievance procedural process
Chief Shop Steward
United States Postal Service
Fairfield, California
05.2015 - Current
- Qualifications and Training
- Clock Ring Falsification, Formal A Writing, Formal A Training, OWCP, Route Inspections Training, Pre-Dispute Resolution, Team (DRT) Training
- Detail-oriented with strong technical skills and the ability to learn concepts quickly
- Exceptional Steward dedicated to employee development
- Shop Steward highly effective at interviewing employees, supervisors, and witnesses
- Dedicated to uncovering facts and evidence during complex investigations
- Over 17 years with the National Association of Letter Carriers
- Relevant Experience
- Lead Local Business Agent for high profile case
- San Jose’s 12 Station Clock Ring Falsification grievance
- Replacement Officer over four times
- 100% closing case rate
- Assisted in Arbitration and participated in every step of the Grievance procedural process
Letter Carrier
United States Postal Service
Fairfield, California
01.2007 - 05.2015
- Responsible for sorting and maintaining accurate records of deliveries including certified and overnight mail
- In charge of collecting payments, and providing a variety of postal services for customers inside the branch office
- Efficiently handled customer complaints and inquires while sustaining excellent customer relations
- Operated mail trucks with Class B license
Patient Service Technician
Apria Healthcare
Fairfield, California
09.2006 - 01.2008
- Responsible for improving patient’s lives by delivering life-saving products and providing home healthcare needs and services
- Developed and maintained long-lasting relationships with clientele resulting in successful negotiating of renewals
- Excelled in order accuracy, customer service, timely delivery, patient education, and helpful equipment instruction
- Efficient in handling high volume deliveries in the appointed time while still providing customers with exceptional service
- Operated company truck; handled and lifted heavy equipment (100 lbs. +)
Commercial Driver
Kodak Pictures
Benicia, California
05.2000 - 07.2006
- Confirmed that daily objectives, matrix, and goals were met
- Ensured that all cargo being transported was properly located, distributed and secured
- Proved multi-tasking abilities by scheduling, training, and supervising new employees leading to their advanced placement within the company
Timeline
2nd Vice President of the NALC Branch 1111
United States Postal Service
08.2019 - Current
Chief Shop Steward
United States Postal Service
05.2015 - Current
Letter Carrier
United States Postal Service
01.2007 - 05.2015
Patient Service Technician
Apria Healthcare
09.2006 - 01.2008
Commercial Driver
Kodak Pictures
05.2000 - 07.2006
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
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