Terrence Marshall Jr
Chicago,IL
Summary
Entry-level paralegal with a proven track record of working well in high-stress environments, quickly adapting to changing circumstances, and providing attention to detail under pressure. Looking for an opportunity to expand personal legal experience and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
8
8
years of professional experience
Work History
Sailor
United States Navy
- Honorable Medical Discharge
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Collaborated with diverse teams of sailors from various departments to ensure cohesive execution of shipboard operations on a daily basis.
- Enhanced overall efficiency of ship operations by actively participating in regular training exercises, such as man overboard drills or fire-fighting simulations.
Senior Guest Advisor
Gamestop
10.2013 - 02.2022
- Identified operational inefficiencies and implemented corrective measures, leading to overall increase in effectiveness.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Evaluated employee performance and coached and trained to improve weak areas.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference.
Greeter/Overnight Associate
Enterprise Holdings Inc., Rent-A-Car
04.2019 - 03.2020
- Maintain up to date knowledge of airport policies regarding payment, returns, and exchanges
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Quickly resolved guest issues or complaints, demonstrating excellent problem-solving skills and professionalism.
- Streamlined check-in processes during busy events by effectively managing lines and expediting procedures when necessary.
- Contributed to team efforts in achieving daily customer satisfaction targets through consistent performance as a greeter.
Education
Bachelor of Arts - Paralegal Studies
Loyola University of Chicago
Chicago, IL05.2025
Associate of Applied Science - Paralegal Studies
Harold Washington College
Chicago, IL05.2024
Skills
- Legal Research
- Proficient in MS Office
- Case Management
- Client Communication
- Legal writing
- Document filing
- Legal Compliance
- LexisNexis
- Effective Multitasking
- Criminal Law
- Civil Law
Affiliations
- Illinois Paralegal Association
- Chicago Paralegal Association
- NALA Paralegal Association
Timeline
Greeter/Overnight Associate
Enterprise Holdings Inc., Rent-A-Car
04.2019 - 03.2020
Senior Guest Advisor
Gamestop
10.2013 - 02.2022
Sailor
United States Navy
Bachelor of Arts - Paralegal Studies
Loyola University of Chicago
Associate of Applied Science - Paralegal Studies
Harold Washington College
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