Summary
Work History
Education
Skills
Languages
Timeline
Generic

Terrence Mcdonald

Englewood,NJ

Summary

Developed strong customer service and safety management skills in fast-paced poolside setting. Skilled in maintaining clean and safe environment while ensuring guests have positive experience. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Looking to transition into a new field, bringing a commitment to excellence and focus on delivering quality service.

Work History

Pool Attendant

Englewood Parks and Recreation
06.2024 - 09.2024


  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Checked side duty list for opening and closing procedures.
  • Enhanced pool safety by enforcing pool rules and regulations diligently.
  • Collaborated with other staff members to ensure efficient operations and a positive guest experience.
  • Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
  • Implemented effective crowd control measures during peak hours, maintaining order within the facility.
  • Demonstrated attention to detail while inspecting swimming areas daily for potential hazards or issues requiring repair.
  • Monitored access to entry and exit points to avoid congregating.
  • Collaborated with maintenance teams to ensure pool equipment functioned optimally, avoiding downtime.
  • Conducted thorough daily inspections of pool area to identify and rectify potential hazards.
  • Advised guests on proper use of pool facilities, fostering respectful and enjoyable environment.
  • Scanned main areas to monitor for any safety risks.

Education

No Degree - Business Finance, Marketing

William Paterson University of New Jersey
Wayne, NJ
05-2029

High School Diploma -

Dwigh Morrow Higgh School
Englewood, NJ
06-2024

Skills

  • Guest service
  • Adaptability in situations
  • Emergency response readiness
  • Decision-making
  • Scheduling flexibility
  • Strong communication skills
  • Critical thinking
  • Customer service

Languages

English
Native or Bilingual

Timeline

Pool Attendant

Englewood Parks and Recreation
06.2024 - 09.2024

No Degree - Business Finance, Marketing

William Paterson University of New Jersey

High School Diploma -

Dwigh Morrow Higgh School
Terrence Mcdonald