Summary
Overview
Work History
Education
Skills
Timeline
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Terrence McKnight

Washington,DC

Summary

Dynamic server with 5 years of experience in the food service industry, skilled at operation in fast-paced environments with demanding objectives for service, sales, and quality. Passionate, brisk adapting and enthusiastic team player successful at multi-tasking and delivering benevolent, encouraging service to all and every guest. Skilled in offering expertise in menu knowledge, personable order taking, sincere impression, and contributing an overall genuine dining experience while still increasing sale average and profit.

Overview

3
3
years of professional experience

Work History

Bartender

Maydan
Washington, DC
02.2024 - Current
  • Demonstrated knowledge of proper glassware selection for various types of beer or wines.
  • Developed knowledge of beer, wine, spirits, liqueurs, mixed drinks, non-alcoholic drinks.
  • Performed opening and closing duties including counting money drawers and restocking items.
  • Prepared alcoholic and non-alcoholic beverages for patrons, including cocktails and craft beers.
  • Strictly adhered to responsible alcohol service policies as required by law.

Bartender

Medina DC
Washington, DC
10.2023 - Current
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored alcohol levels in all drink mixtures, ensuring legal compliance with state laws.
  • Restocked liquor bottles when needed and rotated stock according to expiration dates.
  • Created unique specialty cocktails upon request utilizing various liquors and mixers.

Server

Gypsy Kitchen
Washington, DC
11.2020 - 05.2023
  • Welcoming and greeting guest invitingly, Answering questions and shaping my recommendation's in a more personable approach for guest as well as myself including specials, dishes, wine paring, cocktails, and desserts for both increased profits and a memorable guest experience.
  • Operating POS installations confidently to input orders, calculating totals, and splitting bills in different variations.
  • Anticipating guest needs such as topping off waters, checking in for refills on cocktails, wines, and beers and any other necessity that guest may desire.
  • Providing my services formally for each guest and making it exceptional during high volumes intervals building regular and repeat guest.
  • Recognizing errors or flaws that may come up during service and providing solutions to make sure the team works smoothly as well as managing my work space to be as efficient as possible for oncoming workloads.
  • Meeting and exceeding sales targets on a consistent basis with proactive promotion to increase sales such as flipping tables, recommendations on dessert, finishing pours, additional beverages and pushing for tables to even join the bar following the guest experience with servers.

Server

Dolce Vita Restaurant
Washington, DC
01.2022 - 06.2022
  • Collaborated with Kitchen staff to ensure timely and accurate delivery of orders.
  • Familiarity with POS systems and cash handling
  • Proper presentation of Wine service

Education

High School Diploma -

T.C. Williams High School
07.2020

Skills

  • Influential in dining recommendation
  • Food safety understanding
  • Liquor, wine and food service
  • High-volume dining
  • Effective customer upselling
  • Menu memorization
  • Special dietary requirements
  • POS system operations
  • Relationship management
  • Service prioritization
  • Sales Techniques
  • Dining crew workflow optimization
  • Wine pairings
  • Dining customer service
  • Liquor, wine and food service
  • Workflow Coordination
  • Team Player

Timeline

Bartender

Maydan
02.2024 - Current

Bartender

Medina DC
10.2023 - Current

Server

Dolce Vita Restaurant
01.2022 - 06.2022

Server

Gypsy Kitchen
11.2020 - 05.2023

High School Diploma -

T.C. Williams High School

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Terrence McKnight