Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Terrence Moon

Senior Operations Analyst
WESTLAND,MI

Summary

Senior Operations Analyst with proven track record of success designing models and analytical programs to solve business problems. Results-oriented with strong research and decision-making skills to determine specifications and develop action plans for projects. Collaborative with excellent interpersonal and communication skills across diverse groups.

Overview

12
12
years of professional experience

Work History

Senior Operations Analyst

Trinity Health
Livonia, MI
06.2018 - Current
  • Partnered with small parcel vendor's accounting team to resolve freight payment issues, recovering $745,000.
  • Developed a daily inventory management tool in Oracle Cloud, saving $132,000 annually by replacing a third-party tool
  • Implemented a SharePoint site with Power Automate and Power Apps, resulting in $160,000 savings by facilitating item posting and claiming.
  • Spearheaded the adoption of reprocessed medical devices, increasing savings by $3.6 million from the previous fiscal year.

System Analyst

Trinity Health
Livonia, MI
09.2016 - 06.2018
  • Conducted system analysis and implementation to enhance computer systems.
  • Achieved 96% accuracy in inputting data into the warehouse management system (Tecsys) using Excel.
  • Provided comprehensive training to over 20 users on warehouse management system best practices.
  • Developed 15 technical documents to foster knowledge sharing and facilitate troubleshooting efforts.

Senior Procurement Specialist

Trinity Health
Livonia, MI
01.2016 - 09.2016
  • Generated purchase orders after vendor selection, leading to $8,000 in cost savings.
  • Attained 100% customer satisfaction within 9 months through active listening and swift issue resolution.
  • Improved collaboration between internal stakeholders and suppliers, enhancing procurement efficiency.
  • Managed procurement budget to foster a culture of long-term cost savings.

Education

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
05.2016

Associate of Science - Business Administration

Eastern Michigan University
Ypsilanti, MI
01.2014

Skills

  • Data Modeling
  • Vendor Relationship Management
  • Written/Verbal Communication
  • Forecasting Skills
  • Process Flows
  • Critical Thinking
  • Problem Solving
  • Report Generation
  • SQL
  • Advanced Microsoft Excel

Volunteer Experience

  • Habitat for Humanity 2009
  • American Heart Association 2017
  • World Relief Medical 2022
  • Detroit Rescue Mission 2023
  • Detroit Community OutReach Program 2018-Current

Timeline

Senior Operations Analyst

Trinity Health
06.2018 - Current

System Analyst

Trinity Health
09.2016 - 06.2018

Senior Procurement Specialist

Trinity Health
01.2016 - 09.2016

Bachelor of Science - Business Administration

University of Phoenix

Associate of Science - Business Administration

Eastern Michigan University
Terrence MoonSenior Operations Analyst