Terrence Williams
Lake Worth
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios. Hardworking, with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
21
21
years of professional experience
Work History
Client Manager/Account Manager
Source1 By Buyers Edge Platform
05.2025 - 12.2025
- Developed and maintained relationships with clients to understand their needs and provide solutions.
- Documented all customer interactions, including emails and phone conversations, ensuring accuracy
- Coordinate with distributors like US Foods, Sysco, Ben E. Keith, and Performance Food Group to enhance client cost efficiency.
- Connect with food service and hospitality operators to reveal cost-saving opportunities for products and services, spanning food, disposables, linens, and maintenance supplies.
- Lead quarterly strategic business reviews using Microsoft Teams and online customer portal.
- Propose strategies to enhance savings and expand program participation to elevate overall value.
- Generate on-demand reporting while supporting non-food program initiatives.
- Promote upsell programs including Fresh Solutions (Produce Management), SaaS Solutions (Back Office), and Spend Management (Inside Track) as added benefits.
District Sales Representative (DSR)
Gordon Food Service (GFS)
04.2024 - 05.2025
- Explore and discover new customer prospects and opportunities across assigned district.
- Direct new customers during onboarding process to become GFS clients, guaranteeing smooth and enjoyable transition.
- Develop and maintain enduring customer relationships, gaining insights into needs and preferences, functioning as a reliable advisor.
- Identify and pursue new business opportunities while selling GFS products and services.
- Developed strong relationships with clients to understand their unique needs.
- Conducted product demonstrations to showcase features and benefits.
- Managed customer orders ensuring timely delivery of products and services.
- Facilitated regular meetings with clients to review product offerings and updates.
- Utilized CRM systems to track customer interactions and sales progress.
- Resolved customer complaints quickly and effectively while maintaining positive relationships with clients.
Outside Sales Representative/Account Manager
Code Red Roofers Inc.
11.2023 - 02.2024
- Delivered roofing solutions customized to client needs and preferences.
- Designed and carried out sales strategies increasing revenue.
- Leveraged CRM software to track leads and manage follow-up communications.
- Exhibited at industry trade shows to market company products and services.
- Oversaw accounts by delivering solutions tailored to customer needs.
- Handled customer inquiries promptly via both phone and email channels.
- Collaborated with project managers to ensure timely job completion and quality standards.
Architectural Sales Account Executive
Opustone Stone l Tile Concepts
05.2022 - 11.2023
- Aid high-profile customers, architects, and designers through both face-to-face interactions and telephone conversations, ensuring a professional and respectful approach.
- Oversee product specifications for upcoming projects, emphasizing promotion of diverse range of materials and products.
- Maintained accurate records of all sales activities in CRM system.
- Conducted market research to identify new business opportunities in the industry.
- Developed strategic plans for long-term growth with major clients.
- Followed up on leads generated from marketing campaigns.
- I setup visits and presentations to present to architects, designers, and builders at offsite locations or at one of our three South Florida facilities to establish a core book of business.
- Support all customers entering showroom, with emphasis on designers and referred clients.
Regional Sales Manager
Konnect RF
08.2020 - 05.2022
- Offered complete selection of RF connectors, adapters, cable assemblies and passive microwave components with strong focus on quality and cost-effectiveness.
- Coordinate efforts with Engineers, Procurement, and Sales Representatives to facilitate access to correct product information meeting specified requirements.
- Penetrated new markets by investigating competitor products, services, and trends.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
Account Executive/New Business
PartsBase, Inc
02.2020 - 03.2020
- Established robust partnerships with business leaders in aviation through consultative strategies.
- Nurtured relationships with regional and international airlines to facilitate collaboration.
- Forged connections with FBOs, AMOs, MROs, and overhaul shops for comprehensive support.
- Partnered with OEMs and contract manufacturers to align production capabilities.
- Maintained accurate records of all sales activities using CRM software systems.
- Formulated strategic initiatives for various retailers and wholesalers to proficiently fulfill existing and projected demands.
- Presented product demonstrations to clients, highlighting features and benefits effectively.
Sales Consultant
Comcast NBCUniversal
11.2018 - 02.2020
- Performed sales consulting, provided outstanding customer service, and promoted Comcast products and services.
- Conducted product demonstrations to showcase features and benefits effectively.
- Demonstrated products in an effort to show potential buyers the benefits and advantages, and encourage purchases.
- Identified customer needs to deliver relevant product solutions, promotions, and meet target budgets.
- Increased revenue by skillfully upselling, closing customer sales, and driving product benefits around client needs.
Senior Sales Representative
Mondelēz International/Kraft Foods Nabisco
07.2004 - 09.2018
- Managed territory by prioritizing customer needs and ensuring timely follow-ups.
- Facilitated sales and upselling initiatives targeting large retail chains such as Walmart, Target, and Publix Supermarkets.
- Provided training and mentorship to junior sales representatives on best practices.
- Developed strong relationships with key retail partners to enhance product visibility.
- Maximize selling opportunities using innovative display locations and strategic product placement of Nabisco brands in stores to drive business growth.
- Strengthened key customer connections to boost sales performance.
- Executed sales presentations that effectively showcased product benefits and features.
- Created successful strategies to develop and expand customer sales.
- Managed customer order process while addressing customer concerns.
Education
Bachelor of Science - BS - Business Administration and Management, General
Florida Memorial University
Miami Gardens, FL03.2004
Skills
- Goal oriented
- Relationship building
- Sales cycle management
- Customer onboarding processes
- Account management
- Client relationship management
- Strategic business reviews
- CRM software proficiency
- Time management
- Problem-solving aptitude
- Salesforce software
- Territory management
- Sales presentations
- Upselling and cross selling
Timeline
Client Manager/Account Manager
Source1 By Buyers Edge Platform
05.2025 - 12.2025
District Sales Representative (DSR)
Gordon Food Service (GFS)
04.2024 - 05.2025
Outside Sales Representative/Account Manager
Code Red Roofers Inc.
11.2023 - 02.2024
Architectural Sales Account Executive
Opustone Stone l Tile Concepts
05.2022 - 11.2023
Regional Sales Manager
Konnect RF
08.2020 - 05.2022
Account Executive/New Business
PartsBase, Inc
02.2020 - 03.2020
Sales Consultant
Comcast NBCUniversal
11.2018 - 02.2020
Senior Sales Representative
Mondelēz International/Kraft Foods Nabisco
07.2004 - 09.2018
Bachelor of Science - BS - Business Administration and Management, General
Florida Memorial University