Terri Ann Izbicki

• Certified group fitness instructor through AFAA
• Developed and implemented customized strength training and conditioning programs to enhance member fitness and performance
• Motivated members and fostered strong relationships to encourage consistent attendance and engagement
• Suggested personalized exercise modifications to individuals, ensuring safety and reducing risk of injury

• Trained new and existing associates to enhance team readiness
• Coordinated scheduling for 200+ associates to ensure adequate coverage
• Maintained attendance records in Excel for accurate reporting
• Consistently met project deadlines by prioritizing tasks effectively.
• Collaborated with colleagues at District 287 to enhance team performance.

Developed excel spreadsheets for tracking training progress and performance metrics

Coordinated travel arrangements, car rentals, and expense submissions for management.

Coordinated travel arrangements for managers, car rental and submitting their expenses.

• Coordinated communications with installers and vendors to ensure alignment on project timelines and expectations
• Collaborated with SASM and SM to develop effective customer care solutions
• Provide post-sale follow up
• Provide post-sale follow-up

• Prepared orders for shipment and delivery through efficient sorting and accurate labeling
• Processed RTVs and damaged goods for vendor credit, ensuring compliance with return policies
• Prepare orders for shipment and delivery, including sorting and proper labeling
• Maintained a safe and organized work environment to support operational efficiency
• Assisted with RTV processes for the district by coordinating returns and tracking inventory.

• Direct and supervise associates engaged in sales and special orders
• Utilized daily reports to ensure accuracy of processes for customer agreements, installations, markdowns, and returns
• Inspected customer order processes to ensure accuracy and compliance with company standards. and follow up on Customer Order Specialist and RTV processes related to special orders
• Provided customer service by greeting and assisting customers, addressing inquiries and resolving complaints